Suntrup Hyundai South

Suntrup was by far the closet Hyundai dealership to my house. However, after looking for a new car there I decided to buy from a dealer (St. Charles Hyundai) 30 miles further away. Their sales are gimmick house. However, after looking for a new car there I decided to buy from a dealer (St. Charles Hyundai) 30 miles further away. Their sales are gimmicky and prices are much higher. However, my biggest complaint is with their service. I have had my car towed there for service due to its proximity to my house. They said it was just a dead battery. It was replaced. Then 3 weeks later the same thing. My car won't start and I have to have it towed to Suntrup. They said it was just a bad battery and replaced it. I was told everything else checked out fine. 5 days later same problem. Before I dropped it off I called ahead to make sure Suntrup would pick up the bill for the rental car that I would need for a third time. There policy is they don't give out loaners and even under these circumstances would not give me a loaner or pay for a rental car. I refused to take it there again and jumped started it so I could make it out to St. Charles Hyundai were I was given a loaner with no questions asked. More

Matt Saller was very courteous, polite, and hardworking. He kept trying to get me the best deal on the car I wanted and am very satisfied with the results. I will definitely recommend him to friends and fam He kept trying to get me the best deal on the car I wanted and am very satisfied with the results. I will definitely recommend him to friends and family. More

I had a great experience with buying my car. It was quick and simple. Didn't have them trying to sell me something they knew I wouldn't want to buy. and simple. Didn't have them trying to sell me something they knew I wouldn't want to buy. More

Love this dealership. Third car I've bought there. I.T. was awesome. I didn't feel hassled or like I was being pushed into anything. Thank you. I.T. was awesome. I didn't feel hassled or like I was being pushed into anything. Thank you. More

We had a problem with a tire not long after a new car purchase. They helped us, corrected their mistakes, and made us happy customers! purchase. They helped us, corrected their mistakes, and made us happy customers! More

Tony Schumann is an exceptional salesman. He knows his job inside and out. He was very friendly but still professional. He greeted me with a great attitude. And his attitude was excellent throughout ou job inside and out. He was very friendly but still professional. He greeted me with a great attitude. And his attitude was excellent throughout our dealings. The only thing that I didn't like was the price of the car. When I looked on line the night before, the prices were substantially lower than when I arrived at the dealership. (But that's not Tony's fault.) My overall experience was such that I will gladly recommend Tony to any of my friends or relatives who are looking for a new car. Thank you again Tony. More

Our first impression of Mike Wright was good, but the more we worked with him, we found him to be deceitful , deceptive and dishonest. After confronting him with our concerns, he avoided us, failed to re more we worked with him, we found him to be deceitful , deceptive and dishonest. After confronting him with our concerns, he avoided us, failed to return calls, made deals he couldn't keep. A sincere apology goes a long way, but it's not in his vocabulary. The same goes for his supervisor, Merced. He told us that we should have just bought a brand new Hyundai instead. He too made offers to resolve issues with Mike Wright but failed to follow through. We were quoted a price and interest rate on a car, agreed to it, then went to sign the papers and they changed the amount and rate. I wish we knew this Dealership had a D+ rating when we were there. Oh, good luck getting your title. Search the web, you we see more of this and details. Great car, LOUSY DEALERSHIP, don't work with Mike Wright and know you have to negotiate for basic minimal customer service at best. More

I have been a LONG time customer at the Suntrup (Hyundai) in South County- but this last time, in April 2013??? THE VERY BEST!!! You see I had need (bad) of a better more reliable vehicle. One night I ha in South County- but this last time, in April 2013??? THE VERY BEST!!! You see I had need (bad) of a better more reliable vehicle. One night I had a dream (TRUE STORY) well at that time in real life I was driving a Tiburon (which I ALSO purchased at the same dealership) I think I have been with these same folks for maybe 12 years and 4 new cars lol :) SO- in my dream? I had a Tiburon (in real life of course)..... but then when I awoke I suddenly no longer had that car. NO...... I had a new "white" car.. (???) I had been meaning to call the dealer for quite some time in regards to my old Tiburon, to see if they could help me get out of that- and in a new car. BUT I NEVVVER EXPECTED WHAT HAPPENED THAT VERY DAY! I emailed and called the dealership on this day- and AS GOOD AS THEY ALWAYS ARE TO ME??? :) They asked I come in right after work that very day I had had that dream. I NEVER expected to drive home that night in a BRAND NEW CAR :) ......(but I DID :) Here is the "are you kidding me"??? part. So I wake up the owner of a 'white' car. (IN MY DREAM)....... (??) That night after work (keep in mind this was all on a whim for I had NO PLANS to get a new car right then (but really did need one for many reasons).... So I get to the dealer, and they not only 'knew' what car would be perfect for me...BUT THE ONLY ONE AVAILABLE ---- WAS A WHITE CAR !!!!!! :) (like my dream lol) Told ya- unreal. So I test-drove that white car and LOVED IT. But wait! There's more!!! lol... IT GETS BETTER............................................ ....at the last minute - I spotted,.... and was offered an upgrade car (same model as what I test drove)- but.... in the color *Metallic SkyBlue*. OHHHHHH I FELL IN LOVE :) And as always, Fred, Chip, and especially that Texanne :) - (finance lady) - WELL THEY ARE THE BEST IN THE BIZ AND I WOULD RECOMMEND ALL..... FOR THEY ARE NOT JUST 'DEALERS'..... they truly care about PEOPLE AND THEIR NEEDS. This to me is pure satisfaction. Well..... A DREAM COME TRUE - LITERALLY !!!!!! The icing on the cake was I may not have drove away with a 'white' car as I awoke that same day from dreaming of.... BUT I BELIEVE THAT NEW CAR CAME FROM THE HEAVENS ITSELF ;) THE GOOD LORD SENT ME A *SKYBLUE BEAUTY* - STRAIGHT FROM THE ALMIGHTY HEAVENS!!!!!!! and I am TOTALLY SERIOUS. My testimony and 'review'?????????? Well I could go on alllllll day - but I think the above sums it up - to a *T*. *TOTALLY TAKEN CARE OF* and a very happy customer. TOTALLY. :) THANK YOU SOUTH COUNTY SUNTRUP HYUNDAI !!!!!!!!!!!!!!!! Sincerely, (and your always)!!!!!!! Kelli L. Absheer :) More

Tony made this experience very easy. No song and dance! Straight to the point! I was upfront with him and he delivered! I will go back to buy my daughter her car. Thank you Tony! Cindy P. Straight to the point! I was upfront with him and he delivered! I will go back to buy my daughter her car. Thank you Tony! Cindy P. More