Suntrup Hyundai South

I purchased a used, "certified" 2007 Grand Prix in March 2013. After test driving it steam began to billow from the engine bay which should have been my signal that Suntrup doesn't do much to certi in March 2013. After test driving it steam began to billow from the engine bay which should have been my signal that Suntrup doesn't do much to certify their cars. As a result, I was told the water pump and air compressor were replaced. On three separate visits (1. to replace side view mirror, 2. to clean throttle assembly, and 3. to investigate sloshing sound from dash) within 2 months of purchasing car I reported a smell of coolant, and less coolant in the overflow reservoir each time (in addition to the main reason for each visit). Each time I was given an excuse. Since then I replaced the transmission. Today, coolant was visibly leaking from the water pump so I returned to find out they have no records of ever replacing the water pump, despite being told by Chip it had been done. Suntrup made countless mistakes in the process of selling this car including not signing the title, poor salesman (Chip) communication, and not fixing problems after being given multiple chances. Additionally, my car was nearly totaled by Craig Suntrup after he came within feet of a collision with it while it was being driven by a serviceman. I will never purchase another vehicle from any Suntrup dealership as it is clear that their only concern is revenue, especially if you're purchasing a used vehicle. More

From the time I walked into the dealership I felt at ease. I had put in a request to come look at some cars, and I was almost instantly responded to with a video from Tony of a overview of their current ease. I had put in a request to come look at some cars, and I was almost instantly responded to with a video from Tony of a overview of their current supply of Sonata's they had on hand. I was able to come in and close on a deal in a timely manner without feeling like I was getting swindled or swayed into something I would regret. The price was just what I was looking for. Tony was able to help me get out from my current upside down car payment, plus consolidate some of my higher interest debt into the car loan saving me $200 a month. I have not had my vehicle in for its first service yet, but the car was delivered in pristine condition. I will be referring Tony and his team to my friends and family if they are in the market for a new car. More

I was at a previous dealership and at the same time Jason was talking to me through a internet/text program and got the sale! was talking to me through a internet/text program and got the sale! More

Great deal. Matt worked well with my wife when salesmen at other dealers wouldn't. We are very happy with the service we got at Suntrupt. at other dealers wouldn't. We are very happy with the service we got at Suntrupt. More

I had a perfect experience when purchasing my first new car. Amazing customer service & friendliness along with a great price. I couldn't have asked for a better experience. car. Amazing customer service & friendliness along with a great price. I couldn't have asked for a better experience. More

Jason was very friendly and informative. He seemed to not only be interested in selling cars but also in making sure the car sold was one that would not be a regret. only be interested in selling cars but also in making sure the car sold was one that would not be a regret. More

Jason Cox worked very hard with me to buy a new car. He was very friendly each time I visited the Suntrup Hyundai dealership. Jason always spoke positive about the Hyundai warranty and the quality of all t was very friendly each time I visited the Suntrup Hyundai dealership. Jason always spoke positive about the Hyundai warranty and the quality of all the Hyundai vehicles. The lifetime warranty, the great price and the friendliness are the reasons I purchased a new Elantra. More

Jason was most helpful and very easy to deal with. No pressure, no gimicks, and very honest. Wish all car salesmen could be like Jason. pressure, no gimicks, and very honest. Wish all car salesmen could be like Jason. More

Jason Cox, Simply Amazing Salesman! Everything was great, from the initial phone call till the time I arrived. Jason was very upbeat, professional, and friendly. I felt like I was already being helped and un from the initial phone call till the time I arrived. Jason was very upbeat, professional, and friendly. I felt like I was already being helped and understanding of what my needs were in purchasing a vehicle. When I arrived to the dealership with my parents, Jason welcomed us all in getting the process taken care of very punctual. This experience was one of the best I have had since buying my very first car. I didn't feel pressured into getting in a car I wanted. Instead, he showed me a number of vehicles and which one would be best and most suitable for me. This car has everything I look for in a vehicle and so much more. He was able to answer all my questions and handle business in a respectful and courteous manner. I look forward to doing a lot more business with this dealership as well as the whole team who contributed to helping me leave happy. I will share where I got my car with friends and family to insure them that they cannot go wrong choosing a dealer who genuinely cares about you! More

Just brought home a new-to-me- pre-owned Hyundai Veloster last night. The Suntrup experience was wonderful. Jason Cox was very helpful, very patient and polite and extremely accommodating. He took the tim last night. The Suntrup experience was wonderful. Jason Cox was very helpful, very patient and polite and extremely accommodating. He took the time to show us everything we were even remotely interested in and was great about making time for me to look at, ask questions about and drive the car I was considering as much as I needed. He was extremely "NO PRESSURE" which is super important to us, and he is a very personable and friendly guy. Super experience. I can't rate service yet as we haven't needed any in the past few hours ;-) but if the service department is as great as Jason, it will all be good! Thanks for a great car buying experience and for getting me into a car that I truly love. -Leslie Mcadoo More