Suntrup Hyundai South

Return customer - excellent experience! I bought my first car from Fred McClary in 2004 - a 2002 Hyundai Santa Fe. It was a fabulous car for 10 years, but it was time to trade in and get a I bought my first car from Fred McClary in 2004 - a 2002 Hyundai Santa Fe. It was a fabulous car for 10 years, but it was time to trade in and get a new car. After an extremely negative experience at Mungenast in north county, I decided to return to Suntrup. Fred treated me just as well as he did 10 years ago - like one of his own! My first time around I was a very young driver, and he was patient and helped me figure out what was best for me. I never felt pressure or like I was being talked into anything. I recieved the same professionalism and quality service this time around as well. He helped me weigh my options between the Sonota and the Elantra. When I couldn't make up my mind, he had me take one over night to get a good feel for it. When I decided the Elantra was best for me, he even found one for me with the sunroof I so desperately wanted! TWO excellent experiences with Fred, 10 years apart! I really hope I can buy my 3rd car from Fred again in a few years! We also worked with Tony Schumann and Jake in finance during this process. Everyone was friendly and helpful! I'm a teacher and a mom - I don't have a lot of money or time to mess around with. The Suntrup family help me through the process and got me what I wanted for a price I like! More

Jason Cox* TOP NOTCH SALESMAN Our experience at this dealership today was exactly what we anticipated and Jason made our experience possible for us! Jason seems to have a unique p Our experience at this dealership today was exactly what we anticipated and Jason made our experience possible for us! Jason seems to have a unique personality which we loved, he was down to earth and not your normal PUSHY SALES GUY, with this said i will encourage anyone who goes there to ask for Jason Cox and you too will have a pleasure dealing with him as well. -Best Regards- The Dahane family. More

Dave Tranchilla Dave was wonderful to work with. Very proffesional and listened attentively to us. He went the extra mile to provide great customer service! I woul Dave was wonderful to work with. Very proffesional and listened attentively to us. He went the extra mile to provide great customer service! I would recommend Dave without any reservations. More

Oil change I was told that if I didn't get my tires rotated. I would no longer be in the loyalty program. Even though I get all of my service done there. What's I was told that if I didn't get my tires rotated. I would no longer be in the loyalty program. Even though I get all of my service done there. What's the point of going back? I'm very disappointed with suntrup. My whole family goes here and have bought many vehicles. More

BEST EVER!!!!!!!!! Best dealer i have worked with!!!!! trust me... i been to many dealers ;) Fred was very helpful!!!!!! I found my best car!!!!!!! will definatly recome Best dealer i have worked with!!!!! trust me... i been to many dealers ;) Fred was very helpful!!!!!! I found my best car!!!!!!! will definatly recomend this dealer to others!!!! More

Best Visit Yet I had to go to the dealership on short notice and I don't exactly live close to South County anymore. I was very stretched for time and had a lot of p I had to go to the dealership on short notice and I don't exactly live close to South County anymore. I was very stretched for time and had a lot of personal stressors going on. I was greeted by Tim McCarthy and he went above and beyond to make my day better. I have been a struggling college student for the past few years and he helped me get a surprise maintenance repair I needed at a cheaper cost with coupons. I also needed something faxed to a company and didn't have a way to do so. He faxed my paperwork for me. It meant so much to me that he would take time out of his day to help me and my day got exceedingly better because of it. I've always loved this dealership but the service department has improved so much and I look forward to my future visits. More

Escape Sales Review Tommy was extremely helpful, prompt and responsive. He went the extra mile to be available, to return calls and provide personalized service. His shar Tommy was extremely helpful, prompt and responsive. He went the extra mile to be available, to return calls and provide personalized service. His shared his knowledge freely and took the time to assure all questions were answered. We appreciated his friendly, genuine and outgoing style More

Great Staff Dave and team made this hard experience in my life basically flawless when purchasing this used honda. They went out of there way to get me financed a Dave and team made this hard experience in my life basically flawless when purchasing this used honda. They went out of there way to get me financed and I really appreciated there hardwork and dedication. The car had a few scratches which they offfered to buff out and fix with no additional cost to me. Overall, my experience at this dealership and working with Dave and Beverely is A+. Thanks guys!!! More

These jerks sold my elderly parents a car that had been in a serious wreck as a NEW car. My parents had it back at the dealership within 30 days with serious alignment problems. They dealership charged the in a serious wreck as a NEW car. My parents had it back at the dealership within 30 days with serious alignment problems. They dealership charged them over $600 in alignments and adjustments over the next several months. My BIL went back with my parents and asked the dealership directly if the car had been in a wreck and they were told NO. Took the car to Dobbs and was told the alignment was so screwed up it could not be fixed. Took it to a different Hyundai dealship that checked the VIN and told us the car had been crashed into a bridge and the entire side had been replaced. Suntrup stuck it back on the lot and sold it as a NEW car without disclosing any prior damage. We have double checked all the paperwork and there is absolutely no mention of damage, repairs or a wreck and my BIL specifically asked and was told 'no'. Suntrup just shrugged when we went back and asked what was going on and said they had no liability and had no intention of refunding the repair money, replacing the car or making any type of amends. Hope they are proud that they ripped off an elderly couple who trusted the Hyundai Corporation. Suntrup is NOT a member of the Better Business Bureau due to too many unresolved complaints. More