Suntrup Hyundai South

Best car buying experience The best car buying experience I have ever had. I shopped around at other Hyundai dealers and none of them even came close to how well I was treated h The best car buying experience I have ever had. I shopped around at other Hyundai dealers and none of them even came close to how well I was treated here at Suntrup. The car was true to it's price and the whole process went very well. I'm extremely satisfied. Our salesman "Z" was the icing on the cake. He was so helpful to get the car. Very nice and knowledgable too. Will be back for sure and would recommend to anyone. More

Excellent Everyone at the dealership is friendly, very professional, and is easy to work with. In the future I will definitely recommend Hyundai to others as we Everyone at the dealership is friendly, very professional, and is easy to work with. In the future I will definitely recommend Hyundai to others as well. More

A very happy person I was satify with the salesman and his knowledge of the car. He never put pressure on me to get this car. We really like our new car. I was satify with the salesman and his knowledge of the car. He never put pressure on me to get this car. We really like our new car. More

Dissatisfied Customer On June 2nd, I drove up to your dealership (the day after I made a purchase) beside myself with stress and anxiety due to finding out that my hours at On June 2nd, I drove up to your dealership (the day after I made a purchase) beside myself with stress and anxiety due to finding out that my hours at work were going to be cut. The fear of making a giant mistake and not being able to afford the payment was tearing me up so badly that I could not hold back her tears. Tommy Daher offered to help me, and browsed the web for a replacement vehicle. He let me test drive a couple cars. Once I found a replacement vehicle, I asked if he could come down lower on the price. He refused to even try. I again explained that I was losing work hours, but he still did not budge or talk to the manager on duty. Tommy was noticeably becoming frustrated. When I asked about a Memorial Day internet ad for $500.00 off the car he said he couldn't give me that sale because Memorial day was over. I explained the ad ended on June 2nd and it was June 2nd. If he couldn't give me that discount for the ad I explained, they need to take it off the computer. Tommy got so angry that he rudely told me to get in my car I had purchased the night before and to go home. He got up from his desk, said he was through with me, started cussing as he stormed off and said he was going home. This behavior offended me greatly and I cannot believe a man in a customer service position would treat someone this way. If he truly understands what it means to be in a customer service position, he would not treat anyone this way no matter how impatient he becomes. I walked out of your store and didn't see Tommy after that. I plan on never see him again. I am sure that is not how you envision your salesmen being remembered by your customers. Tommy Daher is the only reason I will never buy another car from your dealership. I will tell everyone I see about how dissatisfied I am with him and how disrespectful he was that day. I will also be reporting this experience to the BBB and who ever else that will listen. If customer service is important to your company, I highly recommend your company having a discussion with Mr. Daher. If not, he will probably lose his cool with another customer. More

Sales Associate Dave Tranchilla was a sweetheart! I had a very pleasurable experience my second time around thanks to Sean Kelley & Dave Tranchilla! My first experience there I was very pressured and I had a very pleasurable experience my second time around thanks to Sean Kelley & Dave Tranchilla! My first experience there I was very pressured and felt under the gun and it caused me to make a bad purchase. However, Manager Sean Kelley didn't hesitate in helping us remedy the issues. They showed us we really matter and was able to put me in a brand new vehicle. Dave Tranchilla treated me and my family like family. I wouldn't hesitate in coming back and referring family and friends. More

Amazing Customer Service This is our 3rd vehicle we've purchased from Suntrup Hyundai. We take all our vehicles here for service and every person at this place is professional This is our 3rd vehicle we've purchased from Suntrup Hyundai. We take all our vehicles here for service and every person at this place is professional and friendly. More

used car purchase We are enjoying our new car thanks to Dave. He was able to laugh with us while reaching an agreed price. He took his time to show how how to work ev We are enjoying our new car thanks to Dave. He was able to laugh with us while reaching an agreed price. He took his time to show how how to work everything and set up my Bluetooth. It was the first time I left a dealership understanding how to work the many options available on our car. Thanks Dave. More

DAVID TRANCHILL THE BEST DAVID TRANCHILL WAS THE BEST HE WORKED HARD FOR ME AND MADE MY DREAM INTO A REALITY, I RECOMMEND HIM HIGHLY. THANK YOU SO MUCH I LOVE MY NEW ELANTRA DAVID TRANCHILL WAS THE BEST HE WORKED HARD FOR ME AND MADE MY DREAM INTO A REALITY, I RECOMMEND HIM HIGHLY. THANK YOU SO MUCH I LOVE MY NEW ELANTRA. More

Brian Schwabe Came in looing for used car or lease car for my son. Brian spent many hours showing us many cars and was patient throughout the process. We ultimat Came in looing for used car or lease car for my son. Brian spent many hours showing us many cars and was patient throughout the process. We ultimately settled on a 2016 lease and Brian was very helpful throughout the whole process. It felt like he was truly interested in meeting our needs in a car. Nice job Brian! More

Z is great! Z took great care of me! I told him what I was looking for, what my price range was and he worked with me. He helped me to find a car that is safe, re Z took great care of me! I told him what I was looking for, what my price range was and he worked with me. He helped me to find a car that is safe, reliable, and affordable. More