Sunshine Toyota

I have only purchased Toyota's in the past because my #1 concern is reliability and durability. Despite the bad Toyota press recently, I have had great experience with my Corollas. I put 215K miles on the concern is reliability and durability. Despite the bad Toyota press recently, I have had great experience with my Corollas. I put 215K miles on the first one and the second is at about 80K miles with no significant problems (routine maintenance only). It didn't hurt that we were interested in AWD so my wife and I could feel a little safer driving in the Michigan snow. As far as I can tell, Sienna is the only AWD minivan on the market. When we absolutely couldn't go any longer without a family car, I spent weeks looking around the Internet at new and used options because I really wasn't happy with what the local Toyota dealership had to offer. We decided to go with a used vehicle to keep the cost more reasonable and I was worried that I would have to travel out of state to get what I was looking for. Then I happened upon a couple listings at Sunshine Toyota that piqued my interest. I sent an inquiry via email and Aimee Alger handled my questions. I want to specifically mention what a great job she did getting back to me, answering my questions, and making the whole experience easy *before I even got to the dealership.* No secret to her success, she just responded quickly and effectively via email. Sounds simple, but I have been in and out of a half dozen dealerships over the last year and at least three other sales people who could have had me on the hook lost me because they didn't follow up properly. No one wants the pushy experience, but you do expect that when someone tells you they will be in touch that they follow through. I got the family in the car and we drove 1.5 hours Battle Creek to test drive. The vehicle we drove and eventually ended up buying was a 2007 Sienne LE AWD and it could not have been in better condition. Spotless interior, all the features we were looking for and just over 20K miles. I had done a lot of price comparison and though it wasn't the absolute cheapest option, it was the most reasonable within a couple hundred miles. Overall, the experience was great. Count this as the third great Toyota purchasing experience I have had. I don't know if I'll still be in Michigan when I'm looking to purchase my next vehicle, but if I am, Sunshine Toyota will be the first place I look. More

I thought I was looking for a new Corolla (couldn't afford a new Camry)but after a careful discussion with me, Aimee found the perfect used Camry. It had one owner, low mileage and looked gorgeous. I afford a new Camry)but after a careful discussion with me, Aimee found the perfect used Camry. It had one owner, low mileage and looked gorgeous. It was exactly the car I was looking for but didn't think I could get. Aimee takes the time to see what really meets your needs, not just trying for a quick sell on what you think you are looking for. Financing was handled quickly and she has followed up to be sure I'm still satisfied and not having any problems. Absolutely recommend this delearship and this salesperson in particular. More

The whole staff was very friendly. Our salesman, Bob Surprenant helped us select our new truck without pressure and with a fair price. (We had done research at other dealerships and online). Bob was not Surprenant helped us select our new truck without pressure and with a fair price. (We had done research at other dealerships and online). Bob was not pushy. He went over all of the truck's features in detail. After our purchase, we were introduced to the service and parts department folks. Very friendly and helpful. The woman who did the financial paperwork, Lisa, was also very friendly and nice. We were offered soft drinks, tea, or water on each of our two visits both by our salesman and by the sales manager. The restroom was very clean, something that was most appreciated. All in all, I highly recommend Sunshine and intend to buy from them again. More

It was a pleasure dealing with Dennis. He was a very knowledgeable and easy to deal with. I was able to purchase my car at a good price and found the whole experience more enjoyable than painful as mos knowledgeable and easy to deal with. I was able to purchase my car at a good price and found the whole experience more enjoyable than painful as most car buying has been in the past. Both the manager and finance manager were very friendly. More

I did my research on Consumer Reports and decided to buy a Toyota Venza. I used the Consumer Reports buying service to find the best price for the vehicle and through that service I was put in touch with J a Toyota Venza. I used the Consumer Reports buying service to find the best price for the vehicle and through that service I was put in touch with Jim Froelich at Sunshine Toyota. He answered my first inquiry within hours and every communication after was prompt and professional. I liked that there was no dickering and that the price was set. Jim also had full power to negotiate on behalf of the dealership. I didn't feel like I was working with an intermediary. I then compared prices at three other stores and Sunshine's price was lowest. Jim was very easy to work with. His professionalism made this purchase the best auto buying experience I have had. When I arrived at the store the vehicle was ready and the staff was prepared to close the deal. Overall this was a great way to purchase a vehicle. best regards, Paul Flynn More

I bought a new 2011 Sienna from Dennis Walters, sight unseen over email and phone since we were out of state and knew what we wanted. Sunshine was one of several dealers to respond to my email soliciatio unseen over email and phone since we were out of state and knew what we wanted. Sunshine was one of several dealers to respond to my email soliciations and was one of the better quotes I received in Michigan. Dennis was very responsive and helpful through the extremely fast and pleasurable buying process. He offered to reduce the price since we didn't need one of the options (and the option was permanent to the vehicle) without me even asking. Dennis followed up, was low pressure as stated, and awesome to deal with. I highly recommend this dealer and Dennis Walters specifically. More

Since I started driving I have had serveral experiences in dealing with car dealerships. None of them compare to the people I dealt with at Sunshine Toyota. From my immediate sales person all the way up in dealing with car dealerships. None of them compare to the people I dealt with at Sunshine Toyota. From my immediate sales person all the way up to the owner, my experience and contact with people was the best I had ever received. I would strongly recommend any of my friends and family to this dealership, they take great pride in bring exceptional service to their customers. More

Just wanted to give my approval and satisfaction of the experience I received as a customer of SUNSHINE TOYOTA and especially Dennis Walters. Very knowlegable but low pressure salesman. Really appreciate experience I received as a customer of SUNSHINE TOYOTA and especially Dennis Walters. Very knowlegable but low pressure salesman. Really appreciated that. Call Dennis for any of your needs. The price, service and follow up were very professionally handled. More

Went to check out new cars. Salesman was there promptly to help and answer all my questions. There was no pressure and when I explained I didn't want to do the two step over price etc. he sat right down an to help and answer all my questions. There was no pressure and when I explained I didn't want to do the two step over price etc. he sat right down and gave me what turned out to be the best deal. More

This is our 3rd purchase at Sunshine Toyota and our 2nd with employee Chip Iceberg. Chip is a delight to work with because he is not pushy or aggressive. He has gone out of his way to help us with our pu with employee Chip Iceberg. Chip is a delight to work with because he is not pushy or aggressive. He has gone out of his way to help us with our purchases. He is very fair and helps us out even after the sale if we have issues. The last purchase we made came with an after market CD/Radio but had no remote control for the unit, which is required for many functions like setting the clock, setting preset stations, etc. These functions cannot be done without the remote. I spoke with Chip about this today. He tracked down the previous owner and found that he did not have the remote. Chip told me that he would pay for a new remote if I could simply find a place to purchase one. Chip is honest and helpful and we will always use him when we make a purchase and have recommended him to our friends. Also, the finance department did a fantastic job getting me a great rate on the recent purchase. I never went to dealerships before the last 3 cars because they seemed untrustworthy and dishonest. I feel the opposite about Sunshine Toyota. More