Sunshine Chevrolet

Lack of Clear Communication To sum it up, my car had an issue going on. I was told one thing and according to the shop person, he said another. I can only say that obviously it To sum it up, my car had an issue going on. I was told one thing and according to the shop person, he said another. I can only say that obviously it was not explained very well as when I received my bill, I was shocked at all the things on there that I did not expect. The shop person did say I would need 2 of the 5 items on the invoice, but the other 3 were never mentioned and amounted to approximately $500. Very disappointed. More

Amazing Customer Service! Charles was amazing! He helped me (James Hensley) look at this Kia and was not pressured at all during the whole process! I would recommend everyone t Charles was amazing! He helped me (James Hensley) look at this Kia and was not pressured at all during the whole process! I would recommend everyone to come where and speak with Charles! I myself and my mother will be going back to Sunshine for future vehicle purchases! More

I guess sometimes things do change I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to de I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to decline. The service advisors are not as personable as they used to be or genuinely glad to see you. Nobody was rude or condescending just busy on their cell phones. The technicians are very knowledgeable and do a great job but I’ve noticed a lot of the guys who have worked there for years are gone. What’s with the huge turn over? This last visit I brought my Dodge Charger in for an oil change. I realize it’s not a Chevy but I do it because I really don’t trust anybody else in the area quite like I do sunshine. The tech did the oil change and tire rotation and even ran my car through their washer but the windshield washer fluid was not topped off like normal which leads me to believe the depth of service has changed. Do I no longer get those fluids checked while getting my oil changed? Did the price of an oil change go up AND they took away the general fluid inspection? Not sure. I also know, and this may have been an intended joke because I drive a dodge or simply an accident, but the tech farted in my car before he got out. It was so bad that he himself rolled down the driver side window. As I got in I thought, “that’s odd. Car just got out of the wash and the window is down”. Then it hit me like that Seinfeld episode. You know the one with the smell that wouldn’t leave the car. “The Beast”. Jokes on me but I’m $60.00 poorer, lacking windshield wiper fluid, and left wondering what the xxxx that tech had for lunch. Maybe sunshine Chevy has begun its descent from greatness. When the service manager changed over I gave it time but it seems as though things have flatlined. C’mon Sunshine! Step it back up! More

Best Experience I have always had a wonderful experience when visiting Sunshine Chevrolet. The staff is friendly, helpful and trustworthy. I am not super knowledgeabl I have always had a wonderful experience when visiting Sunshine Chevrolet. The staff is friendly, helpful and trustworthy. I am not super knowledgeable about everything on my Tahoe but I can always count on the service center to take care of me. More

Great Day Charles (C.J.) and I scheduled a time to meet this Saturday. He was prepared to meet with me that morning. We drove several cars to make sure I was re Charles (C.J.) and I scheduled a time to meet this Saturday. He was prepared to meet with me that morning. We drove several cars to make sure I was receiving the car that would be best for my family. The trade-in value we received for our two cars was generous, and I received the employee discount that is being advertised right now. Even the monthly payment is reasonable. Thanks, Sunshine Chevy! More

Careless about other's property Brought the vehicle for a defective torque converter (to be replaced). Received the vehicle after repairs with transmission fluid on the driver's fend Brought the vehicle for a defective torque converter (to be replaced). Received the vehicle after repairs with transmission fluid on the driver's fender including wiper and a bit of the windshield. Small dent in the top of the driver's side fender (same place as the transmission fluid). **Updated 12/20/2018. Still have receive no tangible feedback about the issues in my original review. Received a message that the snow received in this area has everything delayed. Forwarded that reply to the owner yesterday. Nothing received as of today.** More