Sunshine Chevrolet
Arden, NC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 3:00 PM
Wednesday Closed
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday Closed
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday Closed
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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No follow up Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke wit Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke with Neil he said they didn’t know it was there, then couldn’t find the key. I called him when the problem first happened and he put me in touch w roadside assistance yet knew nothing about my truck being there? Neil’s explanation of issue was brief and no repair was actually completed other than resetting computer. Truck went in to limp mode for no clear reason. Courtney has done the most to improve our experience and I look forward to working with her. More
Excellent Service Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly re Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly recommend service department at Sunshine Chevrolet. More
Right Price David worked really hard to put a deal together that meet my budget and beat the other quote I had been given. They called on local wholesalers to ge David worked really hard to put a deal together that meet my budget and beat the other quote I had been given. They called on local wholesalers to get me the best price for my trade and did not pressure me into any thing. I was really pleased with the whole experience and would buy from David and Sunshine again. More
Purchasing my first car Sunshine Chevy was great. This was my first car purchased and I was very impressed with how friendly and transparent the staff were with me. Lance Har Sunshine Chevy was great. This was my first car purchased and I was very impressed with how friendly and transparent the staff were with me. Lance Harrison also was a great salesman that didn’t try to pressure me into buying the car. It was a relatively stress free experience and I am very happy with my purchase. More
Courteous, professional, welcoming Everyone was very approachable and friendly. Made to feel at ease and business was carried out in a very timely manner Overall a very good car buying Everyone was very approachable and friendly. Made to feel at ease and business was carried out in a very timely manner Overall a very good car buying experience. More
Best service ever had This is my second purchase through sunshine Chevrolet The customer service is great and they really do look to give you the best car, I will continue This is my second purchase through sunshine Chevrolet The customer service is great and they really do look to give you the best car, I will continue to shop here. More
Poor customer service follow-up We bought a used vehicle and had several questions about missing items. When we purchased it, we were told (from general sales manager) they knew the We bought a used vehicle and had several questions about missing items. When we purchased it, we were told (from general sales manager) they knew the guy who traded it in and might be able to reach out to secure the spare key. We sent a follow-up email to him inquiring whether he could reach out to the previous owner regarding the aforementioned spare key, the manual to the car (which wasn’t in the glove box), the remote to the added-on oracle lights (which would do previous owner to good), and the missing center caps to all four tires with no reply. I’m ok with not being able to secure any of these items. I bought a used vehicle after all. However, when you buy a $26,200 used vehicle a reply to your request would be nice. Don’t tell me you might be able to get something then ignore me. Ignoring any email is bad business practice. My job gives me a 24 hour business day window to answer emails because it’s the professional thing to do. The Finance department reached out to me regarding something with down payment. I expressed my concern about this email and lack of a reply to him. He said the aforementioned sales manager no longer works there and that’s why I didn’t receive a response. If a manager quits or gets fired his/her email should be forwarded to someone else to field so this is not a good excuse. He asked me to send the email to him. I did. That was 5 days ago and I still have no reply from him. More
warranty repair very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I jus very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I just asked them to keep the truck inside until repairs were complete. More
Had to call twice as no one returned message. Used to feel delightfully special when visiting Sunshine. Was greeted by name and made to feel that my business was valued. What happened to you? Used to feel delightfully special when visiting Sunshine. Was greeted by name and made to feel that my business was valued. What happened to you? More
Stay Away! Purchased a new 2018 Z71. Great Vehicle, I recommend the truck, just do not purchase it or any vehicle from Sunshine Chevrolet. The salesperson was Purchased a new 2018 Z71. Great Vehicle, I recommend the truck, just do not purchase it or any vehicle from Sunshine Chevrolet. The salesperson was okay but the Finance Manager lied to us on several issues. Unfortunately we didn't realize it for a few days. The General sales manager lied when we brought the lies of the finance manager to his attention and the General Manager didn't care. We got no response from the owner. More