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Sunshine Chevrolet
Arden, NC
535 Reviews
Located just outside of Asheville, Sunshine Chevrolet is based in Arden on Long Shoals Road across I26 from Biltmore Park Town Square. We are proud to be a family-owned, full-service Chevrolet dealership. We were thrilled in 2015 to be named the 1st GM Green Dealer in America!
Whether you are in the market to purchase a new or pre-owned vehicle, we'll help you find the car, truck or SUV that works for you!
Sunshine Chevrolet has a professionally managed Service & Parts Departments open extended hours to accommodate our customers' busy schedules. We work on ALL makes and models! Please feel free to contact us at 828.684.3571 to schedule an appointment.
"We Will Brighten Your Day!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 3:00 PM
Wednesday Closed
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday Closed
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday Closed
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 535 reviews
February 09, 2019
Overcharged for repairs Misleading about what would be covered and overcharged for items such as changing the wipers on the car. Charged $400+ for parts & labor. Could have Misleading about what would be covered and overcharged for items such as changing the wipers on the car. Charged $400+ for parts & labor. Could have gone to a parts store and paid much less. I was at this dealership in November 2018 for a 100K mile service. I told the rep at that time I smelled fumes when driving the car. I brought the car back to the dealership on February 1, 2019 and said I still smelled fumes. The diagnosis was that it was a cracked manifold. Neal, another service rep, called me about this and said the total would be $1175 for the service. I just had a new manifold put on the car in December 2016. I asked why the tech did not find that in November since they had to have smelt the fumes when servicing the car. The answer was that they didn't work on that area of the car which is not a logical response. They should have smelled fumes. I spoke with Courtney, a new rep in the service department, on Monday, February 4th about this and she indicated that I had just missed the warranty period, but she was going to see what she could do. I told her I felt that, if a new manifold was put on the vehicle in December 2016, it should not be cracked again in that short period of time and she agreed. I again asked if anything could have happened to the vehicle when it was in for the 100K mile service to which the answer was no. I took my car in on February 5, 2019 at 8 AM and asked that they call me about the pricing since Courtney was to check on seeing about the manifold being covered under warranty. When I did not hear anything by 12:30 PM, I called to check on this. Neal answered the call and I explained the conversation with Courtney. He said they had already started working on my car. I told him I had asked to be called about the pricing before anything was done. He said, "do you want us to stop work?", and I told him yes and that I want to know about the pricing. I again spoke to the service department around 3:30 PM and asked what the status is. Neal said, "you asked us to stop working on your car". I said yes, but I also asked someone to call me about the pricing and that was 3 hours ago. He said that it was going to be the $1175 and that Courtney had spoke incorrectly about it being covered under warranty. He said the GM warranty is 12 months/12,000 miles. He asked if I wanted to continue with the work and I told him that I have no choice but to continue and I need to get my car that afternoon. He said they could not get it finished and it would be the next morning. I explained to him that I need my car due to work appointments. I also explained to him that I will not use Sunshine Chevrolet again for anything. He said he would check to see if they could do the work. He called me about 15 minutes later and said they would have in ready in about 30 minutes. When I picked up my car, Courtney indicated that the warranty is now 2 years/unlimited mileage which was changed by GM in April 2018. More
by NSHAFT
Verified CustomerEmployees Worked With
Neal, Courtney
February 09, 2019
Super amazing dealership! I absolutely loved the salesman who helped us(David), and the dealership overall. Quick manor, and very honest. Highly recommend. Got a very nice vehi I absolutely loved the salesman who helped us(David), and the dealership overall. Quick manor, and very honest. Highly recommend. Got a very nice vehicle. More
by Sfayei
Employees Worked With
David Diaz, Valerie Lounsbury
February 06, 2019
Not happy Took two hours for an oil change and tire rotation I probably will not go back they also got grease on my floormat and carpet.They give you two free o Took two hours for an oil change and tire rotation I probably will not go back they also got grease on my floormat and carpet.They give you two free oil changes for spending $65,000 on a brand new car that was my second all change More
by rsclark8655
Employees Worked With
Do not know any of them’s names
February 02, 2019
Fantastic Lance is great! I highly recommend Lance and Sunshine Chevrolet. If your looking for a new or used vehicle, talk with Lance and Sunshine Chevrolet. Lance is great! I highly recommend Lance and Sunshine Chevrolet. If your looking for a new or used vehicle, talk with Lance and Sunshine Chevrolet. More
by Isaiah22
Employees Worked With
Paul Hellwege, Lancelot Harrison
February 02, 2019
Loving my new car Lancelot Harrison was very professional and determined to find the car that I came in to look for and he did just that. and Paul hellwege was amazi Lancelot Harrison was very professional and determined to find the car that I came in to look for and he did just that. and Paul hellwege was amazing he’s a manager at sunshine Chevrolet he was also i big help. My car has extremely low miles very clean & etc. if you don’t come here to sunshine Chevrolet then you are crazy. They gave me exactly what I was looking for they worked with me and I’m very appreciative and grateful. Check them out ??You will not be disappointed 🙂 More
by Khalia66
Employees Worked With
Paul Hellwege, Lancelot Harrison
February 02, 2019
Very smooth sales experience! Jared Yatckoske facilitated a very satisfying vehicle purchase experience for me. He is an excellent communicator and handled all questions/requests s Jared Yatckoske facilitated a very satisfying vehicle purchase experience for me. He is an excellent communicator and handled all questions/requests smoothly and professionally. I was in and out within a short period of time as well. I would highly recommend contacting Jared with any questions you might have about your next vehicle purchase! More
by JB
Employees Worked With
Jared Yatckoske
February 01, 2019
2019 colorado Great dealing with lance .he made my purchase very easy and pleasant.couldnt thank him enough.i would recommend sunshine chevy to anyone looking to bu Great dealing with lance .he made my purchase very easy and pleasant.couldnt thank him enough.i would recommend sunshine chevy to anyone looking to buy a new or used vehicle. More
by Ram114
Employees Worked With
Lancelot Harrison
January 31, 2019
Recent service Left the oil cap laying on the drivers side of the engine compartment. And oil was overfilled by a half inch over the top of the safe range on the dip Left the oil cap laying on the drivers side of the engine compartment. And oil was overfilled by a half inch over the top of the safe range on the dipstick. Not sure if this is an issue, but I noticed last time as well? Please let me know if this is detrimental to the engine. More
by GA63079
Employees Worked With
Do not know
January 29, 2019
Buying Made Easy Buying a car should always be this easy. Lance made the entire transaction easy and provided excellent customer service. The vehicle was ready and ava Buying a car should always be this easy. Lance made the entire transaction easy and provided excellent customer service. The vehicle was ready and available for a test drive as soon as we arrived. All of our questions were answered and the financing process was great. More
by Michelle Rayford
Employees Worked With
Other Employees :
Lancelot Harrison, Lorie Ensley, Valerie Lounsbury
January 29, 2019
Why make an appointment We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 a We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 at 9 am. We showed up a little before 9 and were told that the online appointment system does not work and that we were 6th in line for service. We were told 1 person was working today in service. Ok, you can't control employees showing up for work. I get that. We asked about transportation so we could go eat breakfast. We were told no transportation is offered. I asked if we could leave to get breakfast and be called when our slot is available. I was told that if we left we lose our place in line. I'm sorry, but take your online appointment system down if it does not guarantee an appointment and a half day is wasted waiting on service as if we just walked in. More
by BARRY.BROWN
Employees Worked With
Only one person in service
