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Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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December 22, 2020

Always a great experience when having my car arrived here. However this time Justin the manager went above and beyond for some special circumstances I had. Thank you. More

by adambrendt27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Shemi
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

I’m blown away at the incredible service this nurse and veteran received from the service dept. Didn’t even charge me for their time. More

by homeincatl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Svc Mgr, forgot name of young guy who helped me.
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Jennifer was very attentive and helpful with our warranty issues. We were even able to schedule our 90,000 miles service for the same day as our warranty work at the counter. Great communication! More

by breannavan79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Kia is always on point satisfying the customers!!!I have Kia is always on point satisfying the customers!!! I have always Recommend my friends and family to get a car from Kia and so far two of my boys my s More

by Sharris921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Thank you for your excellent service the staff prompt everyone is friendly service is all was on time love the service I receive Thank you More

by DEBRACOLEMAN44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
Dec 23, 2020 -

Sunset Kia of Auburn responded

Debra, thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Jennifer was great to work with as usual. Fast, friendly and helpful!! I recommend asking for her on your next visit. Thank you very much! More

by SOUTHWELLDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your review and kind words for Jennifer. We truly appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 20, 2020

I drop off my car to get the oil change and it doesn’t take a long time for my car to get serviced plus it’s cleaned inside and out also everything is checked out to the fullest the team there is awesome More

by annroonie92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaymarah
Dec 21, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 20, 2020

Great customer service! Great communication, service department always does a great job! Drop off service only ended up taking about 1.5 hours which was great! More

by MORGAN TERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Dec 21, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 20, 2020

Was able to get me in same day and get a new key made as I lost mine, very friendly and efficient, very pleased with my experience. Dean was great. More

by aem5010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Dec 21, 2020 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 20, 2020

Yes but some improvement is needed. They told me they were going to vacuum and wash the car. That never happened. I was disappointed. Whatever. More

by Clark1274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shakira, others I don't I know
Dec 21, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, that we missed the mark on your car's detailing. If you would like to further discuss your concerns, feel free to contact me at your convenience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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