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Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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December 27, 2020

They were fantastic to do business with they got my van in right away got it repaired within 24 hours and everybody there is absolutely kind and loving More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
Dec 28, 2020 -

Sunset Kia of Auburn responded

Dee, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 27, 2020

I came in to get a key made for a vehicle that I purchased I think the price of the key is very expensive and then to add another $75 to program it was also ridiculous and should have been in the pu More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 28, 2020 -

Sunset Kia of Auburn responded

Scott, customer satisfaction is a top priority and we strive to ensure each customer has a 5-star experience with us. Would it be possible to have someone from our team reach out to learn more about your experience?" Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 25, 2020

I should have shopped around for quotes as it turns out there are places who would NOT have charged me a diagnostic fee for what I already knew from going into Auto Zone to get the engine light checked. Wi More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendall
December 24, 2020

Great costumer service. Everything was done fast and right. The car wash guy did a great job aswell I am definitely going back again to get my oil change More

by ESPINOSAKEVIN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

When I come to the dealership I usually ask for Jennifer Gordon she's very professional very easy to work with and very friendly She informs me about everything I need to know about my vehicle so I am alway More

by BARRY.WADE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER GORDON
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you, Barry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

Great service. Quick and efficient. Couldnt even tell the tech was in the car aside from the new oil change sticker on the windshield. The service advisor was helpful and knowledgeable. I forget his name but More

by mccarraher9305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk.
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

I was able to make an appointment, it was fast an easy. People were nice. It would be nice if thier were more than just one person at the desk to help though. More

by benes_25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 23, 2020

Good customer service and the wait time was good. Love that they wash and vacume my car. The cost of the oil change is very reasonable More

by ZENADOG58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 23, 2020

I don't just take my vehicles anywhere??? I trust Sunset Kia 100% with ALL my vehicles! Quick, inexpensive, and knows how to treat a customer right! More

by CASINOCUB34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

I bought my Niro in 2018 and Jennifer seems to always be my service advisor. She is friendly and articulate and always makes me feel valued. More

by KELLYLALONDE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Dec 22, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review, Kelly! We are thrilled that you found your experience with Jennifer to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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