541 Reviews of Sunset Kia of Auburn - Service Center
Always great service here! Staff is friendly and my car gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again! gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again! More
The place was clean. The employees are courteous, respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here. respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here. More
They didn’t turn off my maintenance marker when they serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my se serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my service if my car didn’t come with oil changes for life. More
Very impressed with your customer service and especially the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of course I live in Pierce County. He should be given a raise he said it would be an hour and it was way less than an hour. If I know any anyone that has a Mitsubishi I will be directing them to your dealership for the great customer service I received More
Kendall was great! Young woman working in “Parts” was not wearing a mask as was suggested on flyers throughout. No one called out customer for not wearing mask appropriately. This is not acceptable! This pa wearing a mask as was suggested on flyers throughout. No one called out customer for not wearing mask appropriately. This is not acceptable! This pandemic is serious xxxx! More
Kia Service Dept all staff especially Dean always are friendly and eager to assist a client. He is very knowledgeable and always has a helping hand. Im happy that my car most of the time are vacuum. Hope friendly and eager to assist a client. He is very knowledgeable and always has a helping hand. Im happy that my car most of the time are vacuum. Hope they also wash it as they did before nevertheless I am happy of the service. Kudos to Dean G. Best employee ever. More
This is the first time I’ve ever owned a new-ish car. I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and day experience. Jiffy lube is great but they don’t wash my car! More
i was not a fan of dealerships until this one. They are always speedy and very friendly. you can tell that customer service is their top priority. always speedy and very friendly. you can tell that customer service is their top priority. More
This dealership has very kind people and excellent services. I would recommend anyone to come to this dealership. Everything turned out great. I never had an bad experience. services. I would recommend anyone to come to this dealership. Everything turned out great. I never had an bad experience. More
This particular visit the company took too long for a simple oil change knowing we had an appointment for both of my Kia vehicles. Which happen to be the same model different colors, there was a mix up simple oil change knowing we had an appointment for both of my Kia vehicles. Which happen to be the same model different colors, there was a mix up of getting a text that my car was ready which turned out it wasn’t. Your dealership mixed up our vehicles & the oil change took longer than anticipated. Things happen but we did not appreciate the delays. We have a red Kia Optima and a silver Kia Optima we bring into regular service every 3,000 miles. There should not be any difficulties distinguishing between the two vehicles every time it is brought in for regular maintenance service, Thank you More