Back

Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

Sort by
December 30, 2020

Always great service here! Staff is friendly and my car gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again! More

by CASSWISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 31, 2020 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 30, 2020

The place was clean. The employees are courteous, respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here. More

by rey21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
Dec 31, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 30, 2020

They didn’t turn off my maintenance marker when they serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my se More

by CHARLYJoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure, she was a woman
Dec 30, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 29, 2020

Very impressed with your customer service and especially the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of More

by Ronn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
Dec 30, 2020 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 29, 2020

Kendall was great! Young woman working in “Parts” was not wearing a mask as was suggested on flyers throughout. No one called out customer for not wearing mask appropriately. This is not acceptable! This pa More

by RGARYS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall
December 29, 2020

Kia Service Dept all staff especially Dean always are friendly and eager to assist a client. He is very knowledgeable and always has a helping hand. Im happy that my car most of the time are vacuum. Hope More

by CATMANGUM17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaddes
Dec 29, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dean to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 27, 2020

This is the first time I’ve ever owned a new-ish car. I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and More

by LAURA.BLANCHARD.R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember but she had a cool unique name and was pretty and sweet!
Dec 27, 2020 -

Sunset Kia of Auburn responded

Laura, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 27, 2020

i was not a fan of dealerships until this one. They are always speedy and very friendly. you can tell that customer service is their top priority. More

by theresa.smith1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 27, 2020 -

Sunset Kia of Auburn responded

Theresa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 27, 2020

This dealership has very kind people and excellent services. I would recommend anyone to come to this dealership. Everything turned out great. I never had an bad experience. More

by NAJARAEPLUNKETT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 27, 2020 -

Sunset Kia of Auburn responded

Najarae, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 27, 2020

This particular visit the company took too long for a simple oil change knowing we had an appointment for both of my Kia vehicles. Which happen to be the same model different colors, there was a mix up More

by alofabiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk can not recall name
Dec 28, 2020 -

Sunset Kia of Auburn responded

Please accept our apologies for falling short of your servicing expectations. We work diligently to provide top-notch customer service and will definitely use your review to work harder to achieve our goal. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

...
45
...