Sunset Kia of Auburn - Service Center

Jennifer went above behind what I expected in service. Thank you Sunset Kia! I will return for service on my kia from here on out. Thank you Sunset Kia! I will return for service on my kia from here on out. More

Jennifer is hands down the BEST 'people person' you have! Her attention to detail and professionalism keeps us coming back! Thank you Jennifer :-) see you next time. Her attention to detail and professionalism keeps us coming back! Thank you Jennifer :-) see you next time. More

It was good was good customers service you guy give me. I really appreciate it. The only think I want to comment is there is no TV in the waiting area. really appreciate it. The only think I want to comment is there is no TV in the waiting area. More

Dean is always friendly & keeps me updated on how my service is going & how long it will take. They only problem I have is I bought a 2020 telluride & have never got something comparable when I needed service is going & how long it will take. They only problem I have is I bought a 2020 telluride & have never got something comparable when I needed a service loaner. More

I had an appointment to have a new key made and not only did it take 2 hours the cost was $40 more than originally quoted. The lady that helped me was very professional though. did it take 2 hours the cost was $40 more than originally quoted. The lady that helped me was very professional though. More

Everything is good! Car is clean and looks like brand new! Thank you so much for your service for me! And have good day! bye new! Thank you so much for your service for me! And have good day! bye More

They kept me informed about my oil change and how long it would take. The waiting area was clean and comfortable and my car got washed would take. The waiting area was clean and comfortable and my car got washed More

From beginning to end it was a great experience! The professionalism & attention to detail was top notch. Thank you all for making my experience an amazing one,,,,Great customer service! professionalism & attention to detail was top notch. Thank you all for making my experience an amazing one,,,,Great customer service! More

The oil change process was business as usual however we experienced quite a bit of a mishap due to lack of safety precautions taken at your facility. My two year old decided to touch the glass of the fire experienced quite a bit of a mishap due to lack of safety precautions taken at your facility. My two year old decided to touch the glass of the fireplace in the lobby resulting in an emergency room visit and a little over two week healing period. She received first and second degree burns to the hand. I do hope that a incident report was filed from the employees to have this report on file. More

Took care of everything, including washing and vacuuming out car. Jennifer Gordon was awesome and made sure I got home and arranged for a car while mine was repaired. out car. Jennifer Gordon was awesome and made sure I got home and arranged for a car while mine was repaired. More