Sunset Kia of Auburn - Service Center

My experience was excellent. They performed a recall repair and provided an Uber so I could go home while the repair was being done. Someone immediately greeted me and opened ed the door for me and dir repair and provided an Uber so I could go home while the repair was being done. Someone immediately greeted me and opened ed the door for me and directed me to the appropriate person. More

I appreciate Sunset Kia's service dept for their courteous & friendly service. Jennifer is terrific to work with. They are never pushy to try & sell things you dont need as well as keep you update courteous & friendly service. Jennifer is terrific to work with. They are never pushy to try & sell things you dont need as well as keep you updated on what is needed. More

A pleasure to do business with Sunset. Always friendly and everyone appears to enjoy what they are doing. Very helpful and easy to do business with. Keep up the good work! and everyone appears to enjoy what they are doing. Very helpful and easy to do business with. Keep up the good work! More

It is a nice and welcoming place for you to stay and wait for your car to be worked on. And also has an assortment of tools or accessories that you might need for your model of car (as long as its the same b for your car to be worked on. And also has an assortment of tools or accessories that you might need for your model of car (as long as its the same brand as the dealership). More

They need to have loaner cars readily available for customers. Instead I had to sit there for 4.5 hours waiting on my car because I had no way to get home customers. Instead I had to sit there for 4.5 hours waiting on my car because I had no way to get home More

Always 5-star treatment!! It;s so good to deal with professionals and to receive a spotlessly clean car back. Thanks to all your wonderful people. professionals and to receive a spotlessly clean car back. Thanks to all your wonderful people. More

Kendall who is the head of the parts department went out of his way to make sure my vehicle was taken care of in a timely manner. I find everyone at that dealership to be kind and very professional at al of his way to make sure my vehicle was taken care of in a timely manner. I find everyone at that dealership to be kind and very professional at all times. More

The only thing that I can tell you I was disappointed in was the volume on the TV which was deafening. I could barely hear my time I got out was the volume on the TV which was deafening. I could barely hear my time I got out More

help explain the work that was done very professional and a nice customer service told me about deals that was going on in the store a nice customer service told me about deals that was going on in the store More

Had to get the front brakes changed and Jennifer waas Had to get the front brakes changed and Jennifer waas amazing through the entire process, kept us updated the entire time the car was in the shop. Had to get the front brakes changed and Jennifer waas amazing through the entire process, kept us updated the entire time the car was in the shop. More