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Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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January 30, 2021

I love how you help me care for my car. Ypu even fixed a mark someone made on the front. I LOVE my Mitsubishi!! Thank you. More

by JUNEBUG55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan, and service person
Feb 01, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Kendall. We love that you LOVE your Mitsubishi! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 28, 2021

They do their jobs right.Did everything I asked . Checked the battery .Fixed the breaks .Lube oil filter change. Discussed price before service . Made suggestions . More

by KENNETHSMITH068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service lady
January 28, 2021

my car has known no other dealer in it’s automobile life. I would not dream of taking my car any where else. Jennifer has been my rock. And if I was a car. She would be my l lifeline More

by AUDREY328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 28, 2021 -

Sunset Kia of Auburn responded

Audrey, Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 28, 2021

Price was higher than told over the phone, would have been fine with it if I didn't sell this ticket myself. Nothing extra added to what I originally asked for, I know it's rough to ask when price is al More

by cam.larson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
January 27, 2021

I have been using and coming to Sunset Kia since 2016, Jennifer in the service department goes above and beyond for customer service. I want to thank the team at Sunset Kia for their customer service. More

by elipinski80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer gordon
Jan 28, 2021 -

Sunset Kia of Auburn responded

We are very happy to hear that Jennifer and the team have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 27, 2021

I like how they always provide me with great service they always greet me at my vehicle and if I need a loaner vehicle or a ride that's the first thing they take care of I had them perform a 60k serv More

by CHUD1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, Dean, Jennifer, Steve, Justin
Jan 27, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 26, 2021

Came in for basic maintenance plus having battery evaluated for replacement. Maintenance was done quickly and well. Evaluation of the battery dragged on for hours. Tests were twice or thrice dependin More

by bpabill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Jan 26, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our service team. It appears that we missed the mark in regards to your battery situation. We appreciate this kind of feedback because it helps us do better and prevents this from happening again. Please feel free to reach out to us if you would like to discuss this further. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 25, 2021

They are always very friendly and helpful. I’ve been going here for maintenance for over two years now and I still don’t have any complaints. Everyone treats you like family here and I appreciate it More

by SHEAUNNAGUARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Pete
Jan 25, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

This dealer and the people who work here did nothing but make my life better and easier. Everything was simple, easy, and straight forward with everything they did. It was by far the best car experience I’v More

by jacksonadamo1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, Jakob
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear Jakob and Jackson were able to help you in a simple and straight forward way and that this was by far your best car purchasing experience. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

Very courteous people , feel like Justin knows me personally, let's me know what is going on with my car, and gives me future recommendations for my car. More

by tgarfield79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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