Sunset Kia of Auburn - Service Center

Had the 45k mile service done. Everything went as expected. Price was ok. I think my service person’s name was Kendall? He was friendly. I would return here for service on my Kia. I’d like to add expected. Price was ok. I think my service person’s name was Kendall? He was friendly. I would return here for service on my Kia. I’d like to add something unrelated to my service appointment. While walking around the lot looking at other vehicles on display I started really liking the new Seltos. It’s a much better looking car than my Niro. But then I see you add to all your vehicles a huge markup for the unnecessary (and unwanted) brake light add on you do, plus an insane markup for so called “demand.” This guarantees I won’t be buying a new car from there as having to negotiate on car prices is one of life’s worst experiences to start with, but when it’s all stuff that was added on by the dealer that makes it worse. I shouldn’t have to negotiate off a $4k markup for demand or that brake add on (neither of which add value to the car) if you want to make a sale. It’s just a money grab tactic and I think it reflects poorly on your business. But that’s just my 2 cents. It must work or lots of dealers wouldn’t do it. But I would buy from ones who don’t just on principal. Anyway, I wish you success, I just wanted to mention this. More

Great customer service, everyone is super friendly and helpful every time I've had my vehicle serviced. Would highly recommend referring to friends and family. helpful every time I've had my vehicle serviced. Would highly recommend referring to friends and family. More

Always good service. Never let me down. It's a ways go but worth it. Thank. Nice techs and customer service Keep up the good work but worth it. Thank. Nice techs and customer service Keep up the good work More

Nice great customer service awesome people always coming here you will never regret it love them excited always on time no lies no deception awesome coming here you will never regret it love them excited always on time no lies no deception awesome More

This dealership has always provided great service and great customer service each time I’ve been in. This time they replaced a couple damaged parts without hassle. great customer service each time I’ve been in. This time they replaced a couple damaged parts without hassle. More

My service advisor Jessica was very professional and helpful. The job was done in a timely manner. Thank you Sunset Mitsubishi for your help bringing back my car to life! helpful. The job was done in a timely manner. Thank you Sunset Mitsubishi for your help bringing back my car to life! More

I have been served all my cars oil and etc with sunset kia of auburn it’s been around 2 years already it’s the best place you can get you car service done, also they are so friendly and they help in excel kia of auburn it’s been around 2 years already it’s the best place you can get you car service done, also they are so friendly and they help in excellent way thanks to sunset kia and the worker. More

The service department is highly recommended and appreciated compared to two other dealerships I have taken my car to. Quick friendly service. Very clean waiting / check in area. appreciated compared to two other dealerships I have taken my car to. Quick friendly service. Very clean waiting / check in area. More

Well the service department is great there right on top of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much for the car they put seven marks on my sister's credit. And even though I believe it's my problem they got me about the highest interest any body has ever seen, not good. But I got to hand it to you guys you have a pretty good warranty. More

From scheduling, to check in, to leaving the dealership car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! More