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Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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April 02, 2021

The service manager Justin was wonderful at finding solutions to any issues. They were very helpful and I would recommend to anyone. I am a new customer for life More

by Joleneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Apr 04, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn!

April 02, 2021

I enjoy coming here. They make me feel confident regarding the work. I’m glad I bought my car here, and that they contour to be honest and upfront. More

by DANIELLET_0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Apr 04, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 31, 2021

Came in to get my car maintenance service. The mechanic was helpful, excellent communication. I would recommend this place to my friends. I will have my car service here again. More

by vuvphung.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot their name
Apr 01, 2021 -

Sunset Kia of Auburn responded

It's great to hear that our service team was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 28, 2021

7:45am oil change appointment. Had me in and out of there in no time! Took care of my baby! Clean wash and all. Thanks! More

by STILLRIDN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember. Older gentleman.
Mar 29, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 28, 2021

I just wanna say THANK YOU TO JENNIFER AND STAFF!!! I originally scheduled to have my car serviced on my day off and planned to just wait at the service center. A few days prior to my appointment I was a More

by faalai911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer & Staff
Mar 29, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your 5 star review. Your feedback and rating mean a lot to us. We are so glad Jennifer was able to help you into a loaner, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 27, 2021

Justin, Excellent Service, but we have only 8,250 miles on our van & was suppost to get serviced in 3,500 more miles but, our 90 days just ran out. So I want to keep us in our Unlimited Milage Wartanty pla More

by TIMMATELICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin + a Hispanic man whom was very polite
Mar 28, 2021 -

Sunset Kia of Auburn responded

We are very happy, Tim and Pune, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 26, 2021

Good overall service as always. Only complaint this time is they didn’t change the sticker on the window for the next oil change. Thank you, Rick More

by REDMONDSON1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Mar 28, 2021 -

Sunset Kia of Auburn responded

Thanks for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that our team was able to assist you with your vehicle's oil change, but regret the window sticker for your next service was inadvertently left out. Please contact us to discuss this matter further. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

I really like Sunset Kia in Auburn. The staff is very courteous, the waiting area is nice and the work is performed efficiently and properly; and my vehicle is washed before return a free car. Very happy More

by RJKEARNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman Service Writer, 45 or so.
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your recent experience with us. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

As always Jennifer was more than helpful. She is kind and knowledgeable. Shuttle service was a nice touch so I didn’t have to wait. With Sunsets free oil changes and great warranty I always tell people I kno More

by jpparrott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you! Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and that you enjoyed the shuttle service. We appreciate your recommendation. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

Didn’t wait to long. Service was very good. I liked that was able to wait in the Kia service lobby. Thank you... Stacy W More

by Stacy woodruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review, Stacy. We're happy to hear our service team was able to accommodate you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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