Sunset Kia of Auburn - Service Center

Excellent customer service! Prompt service, knowledgeable staff, service was completed on time. Very helpful in response to questions asked. Provided rental car during car servicing. staff, service was completed on time. Very helpful in response to questions asked. Provided rental car during car servicing. More

They had perfect customer service. Everyone had a smile on their face and the y all were helpful. Answered all my questions without delay. Best experience I ever had. on their face and the y all were helpful. Answered all my questions without delay. Best experience I ever had. More

They charged me $1000 dollars for 2 rotors on the front programmed a new key and did an alignment, th rotors were swapped but they didn't change pads so now the brakes are dragging and scoring the new roto programmed a new key and did an alignment, th rotors were swapped but they didn't change pads so now the brakes are dragging and scoring the new rotors just like the old ones the fob they made works but the physical key won't work on doors or glove box. I didn't ask them to align it I asked them to figure out why it won't stay in alignment. So all in all it was probably the worst way to spend $1000 I can think of. More

KIA of Auburn I love them so much because of their Custom Service they are lovely people they welcome you in and out after all. Service they are lovely people they welcome you in and out after all. More

Took care of my needs very well..fabulous individualized service from Jennifer. She arranged a ride for me to work. Thank you tacare of my car. service from Jennifer. She arranged a ride for me to work. Thank you tacare of my car. More

Always great service. Sad they don't vacuum or wash your car anymore. Didn't get a voucher for a car wash eaither. Hopefully they will have voucher next time i go in car anymore. Didn't get a voucher for a car wash eaither. Hopefully they will have voucher next time i go in More

I took it and I pick up and in the morning I turn it on and it said service engine soon so please give me a call when you can as I took it and pay top dollars for what you did and you should of check if so and it said service engine soon so please give me a call when you can as I took it and pay top dollars for what you did and you should of check if something else is wrong and you say it was fine More

Had to come in semi emergently because my fuel door wouldn’t open. It was a Saturday so I had to come back on Monday for the repair and part. I was also able to schedule a 15k maintenance and get a re wouldn’t open. It was a Saturday so I had to come back on Monday for the repair and part. I was also able to schedule a 15k maintenance and get a recall item fixed at the same time. It was all done faster than I expected. Dean at the service desk was very helpful and made sure everything went smoothly. More

Thanks to Jennifer and her team! Always takes care of me and my vehicle! Left my vehicle there for Oil Change and they came and brought me my vehicle at my work, when it was finished! Highly recommend! and my vehicle! Left my vehicle there for Oil Change and they came and brought me my vehicle at my work, when it was finished! Highly recommend! More

As always Dean provides excellent customer service and knowledgeable. The reason I only come to Kia of auburn it is the professionalism and service. The knowledgeable. The reason I only come to Kia of auburn it is the professionalism and service. The More