Back

Sunset Kia of Auburn - Service Center

Auburn, WA

3.2
541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

Sort by
May 28, 2021

The waiting area should be created a little bit nicer. Oil change took 45 min. Complementary car wash voucher received. Covid-19 guidelines in place. More

by sebastian.ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall A Finnegan
May 30, 2021 -

Sunset Kia of Auburn responded

Thank you, Ruth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 28, 2021

Easy to schedule an appointment, friendly customer service, I arrived early & was greeted immediately. very short waiting time for service completion, comfortable waiting area. Impressive over all More

by birdeez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 30, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out and you found our staff to be friendly. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 28, 2021

I am very pleased with sunset Kia auburn and the service they did on my Kia Optima. They returned her to me in great condition. More

by laniadus1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 30, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

Great customer service! Ask for Kendall, hes a great service advisor that will help you with all your vehicles needs. The entire staff is very friendly. More

by dave7379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnigan, Steve
May 27, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us a review. Your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

It is always a pleasure having Shemi help me when I come in to get my car serviced, she's always smiling, nice and friendly. More

by HURRICANETRINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
May 27, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 26, 2021

Nice people! Would recommend to anyone who needs their Kia serviced. They go above and beyond to make sure they fix your car right! If it’s not fixed right they will work on it until it is fixed More

by JUILEBEANJEWELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
May 27, 2021 -

Sunset Kia of Auburn responded

Thanks, Juli, for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Had 45,000 mile service. Everyone was super nice and efficient. The waiting area was pleasant and I appreciated the free coffee! Happy they vacuumed!! More

by chinahsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember
May 26, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Promised free car wash but arrived and told Sorry. They made it right. Otherwise excellent people and friendly service. Great warranty. Rough start but hope for the best. More

by hlh1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis?
May 26, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 23, 2021

Dean was great, he kept me updated on everything while I waited. I was disappointed that KIA no longer does a quick clean of the car. More

by JONLUKE53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean don't remember last name
May 24, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for Dean and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 22, 2021

Good service and I had very little waiting time tho I have an appointment. As an out of state Kia customer, cost of service was reasonable. More

by pettitegum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Motte
May 23, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be quick and the price reasonable. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

...
26
...