Sunset Kia of Auburn - Service Center

J—the front office Lady… awesome job. She promised & delivered…ooh the ‘o’man’ at the door.. friendly/ professional….brought my car around & left driver’s door open-it’s the lil’things👊🏿 delivered…ooh the ‘o’man’ at the door.. friendly/ professional….brought my car around & left driver’s door open-it’s the lil’things👊🏿 More

The staff were friendly and helpful, and were able to replace my brake pads the same day of the inspection. They also set up a Lyft to take us to the outlet mall! replace my brake pads the same day of the inspection. They also set up a Lyft to take us to the outlet mall! More

Great service and very honest people. Five star customer service. Top quality product and very reasonable prices. They fixed my Kia Soul free, had recall didn’t even charge me for diagnosis fee. service. Top quality product and very reasonable prices. They fixed my Kia Soul free, had recall didn’t even charge me for diagnosis fee. More

I thought they were very nice and very fast with the service Jennifer was very informative as to what I needed and I was very comfortable waiting for my car service Jennifer was very informative as to what I needed and I was very comfortable waiting for my car More

Dean was great to work with like always. He got our car in on short notice and helped us get three different needs for our Kia done the same day. The mechanics did all the work great! No complaints. in on short notice and helped us get three different needs for our Kia done the same day. The mechanics did all the work great! No complaints. More

Was a very easy and smooth experience. Dean is always great to work with. I know he will always make things right for me each time great to work with. I know he will always make things right for me each time More

Broken key fobs that you want to charge me to replace. Car only has 57,000 mi on a 2012 KIA Soul and the paint is falling off of it after being garaged a its life. UNACCEPTABLE! Considering litigation. Car only has 57,000 mi on a 2012 KIA Soul and the paint is falling off of it after being garaged a its life. UNACCEPTABLE! Considering litigation. I've purchased 4 KIAs from this dealership and this is the consideration I get! I will never buy another KIA. You've ruined my loyalty and you no longer deserve it! I love my car but I've hsd nothing bit issues with 3 different dealerships service departments. I'm done! More

I requested to equalize the pressure on all my tires but when I was surprised it wasnt done so I have to return to the dealership to have it done. when I was surprised it wasnt done so I have to return to the dealership to have it done. More

The service is good, unfortunately they stopped washing your car, they give you a gift card to go to some fast of car wash that doesn't do a good job. your car, they give you a gift card to go to some fast of car wash that doesn't do a good job. More

I’ve always had excellent experiences at Sunset KIA! Won’t go any where else!! Two thumbs up! Have recommended to friends and family!! Cindy Grinolds Won’t go any where else!! Two thumbs up! Have recommended to friends and family!! Cindy Grinolds More