Sunset Hills Subaru - St Louis - Service Center

My first experience with the Service Department was AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! More

The service representatives have always been very helpful and responsive to me. Their waiting area is very pleasant. and responsive to me. Their waiting area is very pleasant. More

Always friendly, takes care of my car and easy on appointments. Nice waiting area and plenty of snacks! appointments. Nice waiting area and plenty of snacks! More

Can always rely on Sunset Hills Subaru to service my car satisfactorily. I like that they send a video of any progress or problems found. satisfactorily. I like that they send a video of any progress or problems found. More

Pleasant check in at the counter. Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested le Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested less than satisfactory and would be happy to assist in purchasing a new battery from Subaru. I stated that I recently purchased that battery somewhere else out of necessity. He inquired where I had purchased said battery. Again, I was affronted by such inquires for when he responded in a slightly condescending tone that my battery was a rebuilt; for the place where I purchased it that is what they sell. Seriously! I maybe a middle aged female, however, I grew up as little grease xxxxxx back in the day. I know a sales pitch and insult when I see it. Along with a fixed income, purchasing a Subaru battery is quite out of picture. More

Vincent was very helpful and well informed. I would definitely use your service again. Thanks I would definitely use your service again. Thanks More

Jeff outstanding service tec ,relays everything going on about my outback. My car is great , will buy new again. TG about my outback. My car is great , will buy new again. TG More

It's a pleasant experience bringing our outback for service at the Sunset dealership technician was very attentive to our need.The only disappoint was the car wash with the service car was not properly service at the Sunset dealership technician was very attentive to our need.The only disappoint was the car wash with the service car was not properly wash the back was still dirty but small point.The wait area very clean . More

Just had the 1000-mile courtesy inspection and wash. Everyone at the dealership continues to be delightful and most helpful. I am very happy to have had them recommended to me. Everyone at the dealership continues to be delightful and most helpful. I am very happy to have had them recommended to me. More

The dealership is very customer driven. The service department listens to your issues and resolves them in a timely manner. The customer waiting area is one of the best I've ever seen. I The service department listens to your issues and resolves them in a timely manner. The customer waiting area is one of the best I've ever seen. It makes it very inviting for your visit. More