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Sunset Hills Subaru - St Louis - Service Center

Sunset Hills, MO

4.9
168 Reviews

168 Reviews of Sunset Hills Subaru - St Louis - Service Center

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December 24, 2024

I have never been involved in the purchase of a car that I actually enjoyed until we purchased the 2024 Outback and the service I received on the 2016 Subaru is just as pleasing. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Scroggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

They are always kind and courtesy. Whenever I just pull in the garage to have a lower tire check to it's a bolt stuck in my tire to I was driving and hit a melt plate and now car makin More

by tumbleweed1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Scroggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Godfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

They do great job and the service agents are the best I have ever seen they are easy to work with my husband recently went home to heaven and they were so kind. Above what they are there to do. More

by S.eiskant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Previous visit I don’t have name
December 09, 2024

The service personnel are knowledgeable and friendly, speaking with the customer about all procedures. The service waiting area is clean and comfortable. The work done was completed in a timely manner More

by dbcoop46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Georgian
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Transmission still jutters, lurches when accelerating from a stop & squeals when shift into D. No improvement. It is time for a new tranny! Still hear noise in L front with new sway bar link. Thanks fo More

by jamesrueschhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Scroggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Samantha was courteous, knowledgeable and very professional. Best service I’ve had in a long time. Thanks Samantha ! More

by 19spe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Always pleased with service. Donovan very pleasant and kept me well informed Appreciate the snacks and soda. More

by dsanazaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Mehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Like all dealerships, once you purchase you primarily deal with the service department. I was not pleased in the past but since Ivan Krnjic came on board along with Jeff Frazer I am a satisfied customer. More

by keaslingslpd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Krnjic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The Service Department staff was friendly, efficient and helpful. I would definitely recommend this dealership to others. More

by Jaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Mehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Friendly staff, comfortable waiting area with a variety of seating options, drinks and snacks o help pass the time. Large enough area to walk around and stretch your legs. Easy to schedule services and o More

by fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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