Sunset Hills Subaru - St Louis - Service Center

Always pleased with service. Donovan very pleasant and kept me well informed Appreciate the snacks and soda. Donovan very pleasant and kept me well informed Appreciate the snacks and soda. More

Like all dealerships, once you purchase you primarily deal with the service department. I was not pleased in the past but since Ivan Krnjic came on board along with Jeff Frazer I am a satisfied customer. deal with the service department. I was not pleased in the past but since Ivan Krnjic came on board along with Jeff Frazer I am a satisfied customer. They were truly concerned about my problem and fixed it. This was not the case in the past. More

The Service Department staff was friendly, efficient and helpful. I would definitely recommend this dealership to others. helpful. I would definitely recommend this dealership to others. More

Friendly staff, comfortable waiting area with a variety of seating options, drinks and snacks o help pass the time. Large enough area to walk around and stretch your legs. Easy to schedule services and o of seating options, drinks and snacks o help pass the time. Large enough area to walk around and stretch your legs. Easy to schedule services and offers rides to other venues - eating and shopping. More

My first experience with the Service Department was AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! More

The service representatives have always been very helpful and responsive to me. Their waiting area is very pleasant. and responsive to me. Their waiting area is very pleasant. More

Always friendly, takes care of my car and easy on appointments. Nice waiting area and plenty of snacks! appointments. Nice waiting area and plenty of snacks! More

Can always rely on Sunset Hills Subaru to service my car satisfactorily. I like that they send a video of any progress or problems found. satisfactorily. I like that they send a video of any progress or problems found. More

Pleasant check in at the counter. Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested le Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested less than satisfactory and would be happy to assist in purchasing a new battery from Subaru. I stated that I recently purchased that battery somewhere else out of necessity. He inquired where I had purchased said battery. Again, I was affronted by such inquires for when he responded in a slightly condescending tone that my battery was a rebuilt; for the place where I purchased it that is what they sell. Seriously! I maybe a middle aged female, however, I grew up as little grease xxxxxx back in the day. I know a sales pitch and insult when I see it. Along with a fixed income, purchasing a Subaru battery is quite out of picture. More

Vincent was very helpful and well informed. I would definitely use your service again. Thanks I would definitely use your service again. Thanks More