Sunset Hills Subaru - St Louis

Subaru Sunset Hills is a delight to work with. The staff is friendly, informed, and consistently available for questions. I leased two cars from them and bought out the second lease recently. I The staff is friendly, informed, and consistently available for questions. I leased two cars from them and bought out the second lease recently. It was a great experience, with staff helping me decide what would be best for me. I am delighted to own this car now and will keep going to this dealership for routine maintenance as well. Everything here has been just great for me. More

The dealership quickly repaired a warranty issue on our 2016 Outback and gave us a loaner vehicle without us asking for it. The work was completed as promised. This dealership has provided outstanding serv 2016 Outback and gave us a loaner vehicle without us asking for it. The work was completed as promised. This dealership has provided outstanding service on our vehicle. More

Best new car purchase experience we have had in a VERY, VERY long time. Wish we would have done sooner. VERY long time. Wish we would have done sooner. More

Best new car buying experience we have had in a very, very long time. Wish we would have done sooner. Aaron salesperson) was awesome to deal with. We love our car! very long time. Wish we would have done sooner. Aaron salesperson) was awesome to deal with. We love our car! More

Sunset Hills Subaru’s helpfulness, friendliness and professionalism provided just the right atmosphere in purchasing a beautiful 2024 Outback. The car itself could be reason enough to purchase it but professionalism provided just the right atmosphere in purchasing a beautiful 2024 Outback. The car itself could be reason enough to purchase it but the staff at Sunset Subaru made the experience pleasant and actually fun…until we had to pay for the vehicle :<) ! There was absolutely no pressure for us to purchase and we really weren’t planning on buying it that day. They helped us make that important decision that day. Highly recommend them! More

This is the first time in my life I actually enjoyed buying a car. The dealership is beautiful with very spacious and comfortable waiting areas. My salesperson, Amal, was a joy to work with. This is buying a car. The dealership is beautiful with very spacious and comfortable waiting areas. My salesperson, Amal, was a joy to work with. This is my first subaru and she was great at answering all my questions without being at all high pressure. Without hesitation I will recommend Sunset Hills Subaru to anyone. More

Very professional and no hard sales tactics. Love the new car and all the assistance learning the features. Love the new car and all the assistance learning the features. More

Great selection, clean, comfortable, and saleswoman Wendy James was awesome and really went above and beyond for my wife and I. James was awesome and really went above and beyond for my wife and I. More

Bill and Sunset Hills (formerly Webster Groves) have sold us two of our last three vehicles (the other was a not a Subaru). Bill sold us both and was straight forward and made things easy. Trade in was what us two of our last three vehicles (the other was a not a Subaru). Bill sold us both and was straight forward and made things easy. Trade in was what we expected and basically on KBB or slightly above. Took care of us while we were there and followed up. We'll be back when it's time for the next vehicle! More

I would leave 0 stars if it were an option. Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pai Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pain in his backside from the beginning. Then when I had issues shortly after leaving the dealership he couldn’t be bothered with me and kept passing me off to service. Service refuses to fix one of the issues even though I’m still in their warranty window. Escalated to Service manager, used car manager and GM and no one will make it right. Called Subaru Customer Advocacy and Starlink who both have said they should not have sold it to me without this particular component being updated. This purchase through Sunset Hills Subaru has been a nightmare. They are clearly not worried about my safety on the road as the component that needs updated is an advertised safety feature. Currently sitting in service for 3+ hours with a very angry 6 year old because my vehicle has been hard pulling to right since I drive it off the lot. Tried to give them the opportunity to make this right before escalating to Subaru corporate and leaving this review but it fell on deaf and uncaring ears. More