Sunset Hills Subaru - St Louis

Bill and Sunset Hills (formerly Webster Groves) have sold us two of our last three vehicles (the other was a not a Subaru). Bill sold us both and was straight forward and made things easy. Trade in was what us two of our last three vehicles (the other was a not a Subaru). Bill sold us both and was straight forward and made things easy. Trade in was what we expected and basically on KBB or slightly above. Took care of us while we were there and followed up. We'll be back when it's time for the next vehicle! More

I would leave 0 stars if it were an option. Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pai Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pain in his backside from the beginning. Then when I had issues shortly after leaving the dealership he couldn’t be bothered with me and kept passing me off to service. Service refuses to fix one of the issues even though I’m still in their warranty window. Escalated to Service manager, used car manager and GM and no one will make it right. Called Subaru Customer Advocacy and Starlink who both have said they should not have sold it to me without this particular component being updated. This purchase through Sunset Hills Subaru has been a nightmare. They are clearly not worried about my safety on the road as the component that needs updated is an advertised safety feature. Currently sitting in service for 3+ hours with a very angry 6 year old because my vehicle has been hard pulling to right since I drive it off the lot. Tried to give them the opportunity to make this right before escalating to Subaru corporate and leaving this review but it fell on deaf and uncaring ears. More

Best auto shop I have ever been to. I am 66. Great drinks and food snacks. Clean. Large area.Owners two dogs run around. Very unique. I am 66. Great drinks and food snacks. Clean. Large area.Owners two dogs run around. Very unique. More

Seamless transaction at dealership. I will definitely be buying my next car here! Big shout out and thanks to Wendy James and Robert Smith!! I will definitely be buying my next car here! Big shout out and thanks to Wendy James and Robert Smith!! More

Sunset Hills Subaru was very helpful and professional, and was not pushy nor aggressive. Their after-the-sale follow-up has been “appropriate” in nature. Overall, a pleasant experience. and was not pushy nor aggressive. Their after-the-sale follow-up has been “appropriate” in nature. Overall, a pleasant experience. More

We have purchased several cars from this dealership and have been happy every time. Sean makes it so easy and comfortable to get what we are looking for. Would recommend the dealership to anyone in the have been happy every time. Sean makes it so easy and comfortable to get what we are looking for. Would recommend the dealership to anyone in the market for a car. More

The team at Sunset Hills Subaru are great! We had a wonderful experience - our salesperson, Darius, was kind, patient and honestly indulgent while we made the decision on which vehicle to purc We had a wonderful experience - our salesperson, Darius, was kind, patient and honestly indulgent while we made the decision on which vehicle to purchase. More

Sean is amazing. We have purchased all four of our Subaru cars from Sean. He makes the purchasing process from start to finish painless and easy. I will continue t We have purchased all four of our Subaru cars from Sean. He makes the purchasing process from start to finish painless and easy. I will continue to purchase my future vehicles from Sean. The new facilities of Sunset Hill Subaru are a much needed upgrade from the Webster Groves Subaru lot. Significantly safer to get in and out of the dealership. More

Sean was amazing with the entire process. His follow up was so thorough and amazing. By far the best buying experience we have ever had with any dealership anywhere. The atmosphere was relaxe His follow up was so thorough and amazing. By far the best buying experience we have ever had with any dealership anywhere. The atmosphere was relaxed, the attention to detail was great, and the level of care was just unparalleled. We have usually been a Honda-only family but we are fully committed Subaru people now. If you're looking for a place to buy a car, look no further. More

We researched the many dealerships and their availabilities. Sunset Hills Subaru was able to accommodate us; and made our process of purchase very easy. availabilities. Sunset Hills Subaru was able to accommodate us; and made our process of purchase very easy. More