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Sunset Hills Subaru - St Louis

Sunset Hills, MO

4.8
427 Reviews
LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years We want to thank you for taking time out of your car shopping to explore our website from all of us here at Sunset Hills Subaru. We've come a long way in our time as a part of the local business community in Webster Groves, Missouri, to our new, spacious facility as Sunset Hills Subaru. We're committed to being the premier resource for Subaru sales and service to drivers all over Jefferson County, MO. And with so many drivers from all over nearby cities like St. Louis, Webster Groves, Kirkwood, Arnold MO, and Metro East IL shopping with us year after year, we remain as confident as ever in our ability to deliver the best Subaru shopping and service experience in St. Louis for years to come. Sunset Hills Subaru, located at 10100 Watson Road in Sunset Hills is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
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10100 Watson Rd

Sunset Hills, MO

63127

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Showing 427 reviews

December 01, 2018

,Awesome friendly staff The folks here are friendly, knowledgeable, and hassle free. They made me feel like I was important. Although the actual parking lot was crammed and h More

by PCORBIN5232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Muehleison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know name but front desk person was friendly and sweet, Stephanie Stinebaker, Amanda Dicker, Joe Miller, Blake Mitchusson
November 30, 2018

Very disappointing I went in to have a remote start and siriusxm receiver put in. The starter was put in as requested, but the receiver was not, even though I was charg More

by DRPSTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Recker
Jan 10, 2019 -

Sunset Hills Subaru - St Louis responded

As of 11/30/18 we responded privately to this reviewer and offered to resolve this complaint with our general manager. We have not heard anything in reply so far. We do hope to talk with this customer soon.

November 29, 2018

Express Service No problems,service was what I expected. A slight wait, but not that long I have not nothing more to add. Except I do not like the minimum word requir More

by COLE1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry don't recall
Nov 30, 2018 -

Sunset Hills Subaru - St Louis responded

You are so kind to take the time to share your thoughts. Often times a few words are all that's needed! WGS

November 29, 2018

fast and friendly and professional This is a great service department. They know my and my cars and take care of us well. They are fully professional and fast and friendly. More

by LANGHORSTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Recker, Lisa Gann
Nov 30, 2018 -

Sunset Hills Subaru - St Louis responded

Thank you very much for taking a moment to share your thoughts about our dealership, thank you for your business! WGS

November 29, 2018

Customer since 2005. Have had this 2017 Outback for 18 months. Went in for six month oil change & tire rotation. Wanting my tires to last I asked for an alignment since t More

by Outback forever!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Johnson, Sam Nehme, Joe Miller, Lisa Gann
Nov 30, 2018 -

Sunset Hills Subaru - St Louis responded

We appreciate your history with our dealership, and appreciate your kind words about our relationship with you & your Subaru! You are appreciated:) WGS

November 28, 2018

Not quite sure I brought my Forester in for a full check up, fluid top-off, oil and filter change, and I specifically requested that my tires be checked to ensure sa More

by AMJACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didnt catch any names. The date was 11/17/18 if that os helpful
Jan 10, 2019 -

Sunset Hills Subaru - St Louis responded

As of 11/30/18 we responded privately to this reviewer and offered to resolve this complaint through our general manager. We have not heard anything in reply so far. We do hope to talk with this customer soon.

November 28, 2018

Uninterested, unhelpful staff and incorrect estimates I had a flat tire on my one year old Forester that could not be patched. I called Webster Groves Subaru to check on pricing to replace the tire. They More

by AMM06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Stinebaker
Jan 10, 2019 -

Sunset Hills Subaru - St Louis responded

As of 11/30/18 we responded privately to this reviewer and offered to resolve this complaint through our general manager. We have not heard anything in reply so far. We do hope to talk with this customer soon.

November 28, 2018

This was an excellent experience. I was on a time restriction and I was waiting for my money to come in. The dealership was smooth, understanding and offered ways to work with me. Than More

by TTHUMSTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Stinebaker, Jim Carpenter
Nov 28, 2018 -

Sunset Hills Subaru - St Louis responded

Thank you so much for taking the time to write such a nice review! We are delighted to hear that we exceeded your expectations. Respectfully, Webster Groves Subaru

November 28, 2018

Pathetic Lied and overcharged bdid not have part for scheduled repair. I will never go there again. They are a bunch of thief’s. They suck More

by MATNEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I hate them.
Jan 10, 2019 -

Sunset Hills Subaru - St Louis responded

As of 11/30/18 we responded privately to this reviewer and offered to resolve this complaint through our general manager. We have not heard anything in reply so far. We do hope to talk with this customer soon.

November 28, 2018

Best car buying experience! I began searching for a new vehicle and I knew I wanted to purchase a Subaru, so I began inquiring on the web to 3 different Subaru dealers in the are More

by MaryHugunin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Stinebaker, Shay Hodzic
Nov 28, 2018 -

Sunset Hills Subaru - St Louis responded

Hello Mary, We wanted to take a moment to thank you for telling us more about your experience with us. We will be sure to share your review with our team at our next staff meeting. With Gratitude, Your Webster Groves Subaru

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