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Sunset Hills Subaru - St Louis

Sunset Hills, MO

4.8
420 Reviews
LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years We want to thank you for taking time out of your car shopping to explore our website from all of us here at Sunset Hills Subaru. We've come a long way in our time as a part of the local business community in Webster Groves, Missouri, to our new, spacious facility as Sunset Hills Subaru. We're committed to being the premier resource for Subaru sales and service to drivers all over Jefferson County, MO. And with so many drivers from all over nearby cities like St. Louis, Webster Groves, Kirkwood, Arnold MO, and Metro East IL shopping with us year after year, we remain as confident as ever in our ability to deliver the best Subaru shopping and service experience in St. Louis for years to come. Sunset Hills Subaru, located at 10100 Watson Road in Sunset Hills is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
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10100 Watson Rd

Sunset Hills, MO

63127

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Showing 420 reviews

August 25, 2019

Knowledgeable and low pressure sales experience Brett is a helpful and pleasant sales associate. The whole process was low pressure and delivered a quality vehicle. I would highly recommend Brett an More

by Mbhill71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Villhard, Lisa Grimm
Sep 27, 2019 -

Sunset Hills Subaru - St Louis responded

Thank you for taking the time to leave us a 5-star review! Have a great weekend!

August 24, 2019

Incredibly Disappointing I bought my first car from this dealership (a used Subaru Legacy). I was disappointed with the lack of respect, honesty, and transparency. During nego More

by Steve886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lynn
Aug 24, 2019 -

Sunset Hills Subaru - St Louis responded

Kiersten, I am writing on behalf of our owner. Buying your first car is an exciting time & a big deal. We do not want you to feel dissatisfied about your purchase or our commitment to our customers. We apologize for the misunderstanding with your Legacy purchase. We take all feedback seriously and propose the following resolution. As I understand, we have already replaced your rear brakes and are prepared to replace your front brakes as well. My name is Stephanie Stinebaker, my direct dial number is 314-743-8286, and my email address is stephanie@webstergrovessubaru.com. Please contact me, and I'll get your additional brake work scheduled. We hope the remainder of your weekend is excellent! Chat soon, WGS ****Update 9/11/19- After working with Kiersten's vacation schedule, we have completed replacing the other set of brakes on Kiersten's car. We're glad we could bring this to resolve and wish nothing more than her complete satisfaction.

August 17, 2019

Best Salesman! I went to Webster Groves Subaru Pre-Owned today and worked with Jim Carpenter. He is absolutely wonderful! Smart, kind, no pressure, a gentleman. I to More

by mbs1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
August 14, 2019

Great service! We had a great experience buying our used Subaru. We were treated with a lot of respect, and it was actually fun. We love the forester! More

by Frather26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
August 09, 2019

Great sale! I stopped by WGS used car sales to view a Toyota Tacoma I viewed online. I test drove the vehicle and loved it. Brett made the test drive and buying e More

by Setarison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Muehleison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Villhard, Joe Miller, Don Barker
Aug 14, 2019 -

Sunset Hills Subaru - St Louis responded

Thanks Setarison, for sharing your experience with Brett. We appreciate your business, and hope you have a great weekend!

August 06, 2019

Excellent experience! I was in the market for a used car. Jim Carpenter at Webster Subaru took care of us, making it an enjoyable, non-stressful experience. He was upfront, More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
Aug 14, 2019 -

Sunset Hills Subaru - St Louis responded

Thanks KB, for leaving us this positive review!

July 23, 2019

Jim was the best! I had an awesome experience with Jim at the Webster Groves Subaru used car lot! He made sure to take great care of us while I was looking for my new c More

by clw33c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
Aug 14, 2019 -

Sunset Hills Subaru - St Louis responded

Thanks clw33c, for leaving us this positive review!

July 21, 2019

Friendly,honest, accommodating Jim was knowledgeable and willing to work with me to find a great value in an affordable car with low miles and excellent condition with the features More

by Ogden45.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
Aug 14, 2019 -

Sunset Hills Subaru - St Louis responded

Thanks Ogden45, for taking the time and sharing your experience with us. We appreciate your business, and hope you have a great week!

July 02, 2019

A pleasant purchase experience My salesperson, JIm Carpenter, was friendly knowledgeable and delightfully low key -- no pressure. Thanks to his advice I purchased a low mileage ex More

by norwil2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
Aug 14, 2019 -

Sunset Hills Subaru - St Louis responded

Thank you for your review, norwil2!

June 09, 2019

Subaru Outback Purchase Great experience at Webster Subaru!! Jim my salesman was great to work with, very knowledgeable and I never felt pressured. Don in finance did an exce More

by Marcpauly17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter, Don Barker
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