Sunset Hills Subaru - St Louis

Good deal on used Subaru outback I went in to look at and test drive a 6 cylinder 2011 outback. Jim Carpenter was incredibly helpful. He answered all of my questions, and I never felt I went in to look at and test drive a 6 cylinder 2011 outback. Jim Carpenter was incredibly helpful. He answered all of my questions, and I never felt any pressure. Since I'm leaving this review, I obviously bought the outback, but Jim made sure I was buying the right vehicle for me. The vehicle needed a new windshield. Jim made sure the replacement was in writing and Don Barker got it in to be worked on before I drove off with it, rather than having to make an appointment to have it replaced at a later time. Great experience all around More

Straightforward My experience with Jim at Webster Groves Subaru was simple and painless. I drove the car. I liked the car. I liked the price. I bought the car. No tri My experience with Jim at Webster Groves Subaru was simple and painless. I drove the car. I liked the car. I liked the price. I bought the car. No tricks or quirks. Just a good car buying experience. Adam in Finance was also easy to work with and laid out my options plainly for me to understand. More

It was so easy. Everyone at Webster Groves Subaru was polite and helpful. They answered all of my questions, and the whole process was much smoother and faster than Everyone at Webster Groves Subaru was polite and helpful. They answered all of my questions, and the whole process was much smoother and faster than I've ever experienced. They allowed me to take a used car to my mechanic to have it checked out, without any red tape. The mechanic didn't find any problems with it at all. Adam was very thorough at finding me find the best possible financing. He was extremely patient, and even that process and paperwork were smooth, fast, and painless. More

Great !!!!!! Jim Carpenter is a great assett to your dealership. A Great salesman. Very helpful with our vehicle purchase, and with closing the deal with us. Thank Jim Carpenter is a great assett to your dealership. A Great salesman. Very helpful with our vehicle purchase, and with closing the deal with us. Thank you so much for a very enjoyable experience. More

HAPPY CUSTOMER! I searched and searched for the perfect car, and fell in love with my new Kia Forte. Not only was purchasing the car super simple, but they were willi I searched and searched for the perfect car, and fell in love with my new Kia Forte. Not only was purchasing the car super simple, but they were willing to work around my schedule. Jim Carpenter was super personable, knowledgable, and has continued to help me even after I drove off the lot. Thank you guys for everything! More

Best Dealership in St. Louis I worked with Lisa and Jay and they were absolutely top notch. I traded in my 2018 Crosstrek and purchased a 2019 Crosstrek. The same car, just a year I worked with Lisa and Jay and they were absolutely top notch. I traded in my 2018 Crosstrek and purchased a 2019 Crosstrek. The same car, just a year newer. Lisa, who is a new Subaru owner herself, was so down to earth; and hearing about her positive experiences with both the dealership and her own Subaru Crosstrek made me feel like part of the family. She ensured that I was aware of everything related to the purchase; the vehicle, the warranties, and all of the extras (Subaru StarLink, auto dimming mirrors, etc). It was clear she knew a lot about Subaru and her confidence in the product she was selling made me even more confident that I was in the right place. Adam in finance was incredibly helpful when explaining the financial legalities. He relieved a great deal of anxiety by going over all paperwork and simplifying a lot of the documents. He was friendly, relatable, and it was obvious he took pride in his job. The entire team was professional, polite, and from start to finish, it was evident this was a one of a kind dealership. They treated me like I was the only customer in the dealership and even while we waited for finance to get back to me, they provided prompt updates and offered me refreshments while I waited. More

Great service Shay was very knowledgeable, friendly and helped a lot! I would recommend Shay to my friends who are looking for new/used cars! Thanks, Sourya. Shay was very knowledgeable, friendly and helped a lot! I would recommend Shay to my friends who are looking for new/used cars! Thanks, Sourya. More

A great place to buy a vehicle! All the employees made A great place to buy a vehicle! All the employees made it an enjoyable experience, especially my salesman and general manager. They went the extra m A great place to buy a vehicle! All the employees made it an enjoyable experience, especially my salesman and general manager. They went the extra mile. More

2015 Ford Escape Titanium Recently purchase a very nicely equipped 2015 Ford Escape Titanium from Webster Groves Saburu. The car was very well maintained and looked to be in ne Recently purchase a very nicely equipped 2015 Ford Escape Titanium from Webster Groves Saburu. The car was very well maintained and looked to be in near new condition with only one minor scratch that I could find. Service was excellent and the salesman answered all my questions. I had my personal mechanic, inspect the car and he did not find any problems, aside from a missing screw on the engine dust cover. I have purchased a number of used vehicles in the past few years and this was by far the best overall experience yet. Kudos to the Salesman - Jim Carpenter More

A great place to buy a vehicle! All the employees made it an enjoyable experience, especially my salesman and general manager. They went the extra mile and made me feel like a valued customer. an enjoyable experience, especially my salesman and general manager. They went the extra mile and made me feel like a valued customer. More