Sunset Hills Subaru - St Louis

Respect for women buyers, no pressure, good deal I first looked at a used (demo) Subaru Ascent. Jim Carpenter was knowledgeable but laid back and let me test drive it by running an errand in the ca I first looked at a used (demo) Subaru Ascent. Jim Carpenter was knowledgeable but laid back and let me test drive it by running an errand in the car. When I came back asking if they had any others with the features I wanted and he suggested I would be better off with a new one...which I ordered the next day. No pressure, no haggling, and just exactly what I wanted for a reasonable price. They even arranged to have the cream colored leather trim on the dashboard dyed to match the rest of the black dash. I have left dealerships in the past when I felt like I would have gotten better service if I had been a man. No problems at Webster Groves Subaru! More

We could not have asked for a better experience! Jim followed up on our internet inquiry to let us know he had another interested buyer before the van we were looking at was sold. We came in that evenin followed up on our internet inquiry to let us know he had another interested buyer before the van we were looking at was sold. We came in that evening and Ashwin and Jay were also amazing and accomodating! Everyone we encountered before, during, and after our sale was there to make it easy for us, our young kids and busy schedules. There was no doubt they went above and beyond for us to ensure we were completely satisfied with our purchase and experience. We would recommend Webster Groves Subaru to anyone and will definitely be going there first for our future purchases! More

We were very pleased with Sean and Don at this dealer and would recommend them to friends. The process was very easy and the problem was attended to immediately. would recommend them to friends. The process was very easy and the problem was attended to immediately. More

Thanks Webster Groves Subaru & Sean Sullivan for the Great service! Sean patiently worked with me to understand the new technology, on my Crosstrek. Couldn’t be Happier! Thanks Sean & Webster Groves S Great service! Sean patiently worked with me to understand the new technology, on my Crosstrek. Couldn’t be Happier! Thanks Sean & Webster Groves Subaru, once again! More

Best overall experience buying a car--new or pre-owned--EVER I worked with Jim in Pre-owned sales and Don in financing and was completely pleased in every way, Yes, I've heard some of the lines before about REAL I worked with Jim in Pre-owned sales and Don in financing and was completely pleased in every way, Yes, I've heard some of the lines before about REALLY caring to provide the best experience possible for the customer, but for the first time, I found this to be completely true. I really appreciated the extra mile everyone went to help me find the right car under somewhat difficult circumstances (my car was totaled, and I never intended to replace it). I felt that Jim sincerely cared about my safety and concerns with driving with elderly parents and their walkers, etc. I need a reliable car, but income is limited and I must be in shape and ready to go at a moment's notice when they need me. I feel confident in the car Jim helped me choose at a reasonable price. He and Don helped me with financing and getting a deal I was comfortable with. The only tiny disappointment I experienced was that the car was not as detailed and clean as I had hoped when I drove away, Outside looked great, but I'm admittedly very picky about the inside. I wished they had helped me out by reaching places that are hard for me to reach now and really getting it dusted and wiped down a bit better. Minor complaint in regards to the overall GREAT experience. Thank you, Webster Groves Subaru. I will recommend you to all my friends looking for new or pre-owned cars! More

Mr. Carpenter was very personable and courteous. He explained all the paperwork that was needed and was very accurate on the time required for it. explained all the paperwork that was needed and was very accurate on the time required for it. More

Jim was outstanding answered all questions return all phone calls in a timely manner service department a little slow to put tires on took 2hrs which I find to be unacceptable when they already had the phone calls in a timely manner service department a little slow to put tires on took 2hrs which I find to be unacceptable when they already had the tires in stock for a new purchase car More

Great service, made me feel comfortable, no pressure, honest. Seemed like he took the time to get to know me. Worked with me on even the smallest details. Finance took the time to explain things Didnt honest. Seemed like he took the time to get to know me. Worked with me on even the smallest details. Finance took the time to explain things Didnt just ram the paperwork down my throat. More

My husband and I had a great experience and wouldn’t change a thing! We love our vehicle and appreciate all the help we got at Webster Groves Subaru. change a thing! We love our vehicle and appreciate all the help we got at Webster Groves Subaru. More

Used car sale My experience with Webster Groves Subaru and Jim were overall positive. They were very busy but they still took time to go through everything with me My experience with Webster Groves Subaru and Jim were overall positive. They were very busy but they still took time to go through everything with me and not make me feel rushed. Jim made the whole process easy and seamless. More