Sunset Hills Subaru - St Louis

Jim was a pleasure to work with. No pressure whatsoever and he’s a very likable guy. I feel like financing drop the ball a bit and made it more difficult than it had to be, but in the end all was well. We’ and he’s a very likable guy. I feel like financing drop the ball a bit and made it more difficult than it had to be, but in the end all was well. We’re happy and feel like we got an excellent deal More

Jim was great! He was available on the scheduled appointment and ensured that all questioned were answered. Would recommend him to others looking to buy. appointment and ensured that all questioned were answered. Would recommend him to others looking to buy. More

I made one quick call to see if they had any cars that matched my description and I was told they did and I came in and met jim Carpenter who is very kind. I bought the car! matched my description and I was told they did and I came in and met jim Carpenter who is very kind. I bought the car! More

Great experience buying a used car over the internet. Honest description, easy process and all done in one day! Thanks for a wonderful vehicle that fit our budget! Honest description, easy process and all done in one day! Thanks for a wonderful vehicle that fit our budget! More

Jim was very helpful and accommodating. The detail and paint crew did an outstanding job. I look forward to using this dealership in the future. I would recommend to friends. paint crew did an outstanding job. I look forward to using this dealership in the future. I would recommend to friends. More

Salesman was real personable. Car is as described. Waited an hour to sign the papers on a cash deal. Had to call back to find out they were ordering the plates. an hour to sign the papers on a cash deal. Had to call back to find out they were ordering the plates. More

Jim did everything possible to make the experience pleasant. He was quick and efficient in returning calls prior to my visiting the dealership and was extremely friendly and helpful throughout the ent pleasant. He was quick and efficient in returning calls prior to my visiting the dealership and was extremely friendly and helpful throughout the entire process. More

My experience historically buying a new car has not been favorable. However, after visiting Webster groves Subaru my behavior and attitude changed. When I first walked into the showroom I was met by a sales favorable. However, after visiting Webster groves Subaru my behavior and attitude changed. When I first walked into the showroom I was met by a salesman, Jim carpenter, he showed me all the features and options of a 2015 town and Country mini van. Jim was not pushy, but wanted to understand how he could sell me a car. After making the commitment to purchase the vehicle, Jim handed me off to Shay, the finance person. I expected to receive pressure to purchase an extended warranty from shay, but that was not the case. She knew what she was talking about, going over all of my options to finance the vehicle. I would highly recommend doing business with Webster groves Subaru, Jim carpenter, and shay to everyone in the area. I was in and out of the dealership in 2 hours and 11 minutes, what a great experience! More

Great experience overall! Jim was more of a helpful advisor and Very low key and helpful rather than pushy. They let us take the car overnight to really get it looked at. No surprises in finance aft advisor and Very low key and helpful rather than pushy. They let us take the car overnight to really get it looked at. No surprises in finance after warrenty sell though currently the used cars is a couple blocks away and had to go back and forth between the areas plus parking was a challenge. This will change when the new building is built later this year. More