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Sunset Hills Subaru - St Louis
Sunset Hills, MO
420 Reviews
LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years
We want to thank you for taking time out of your car shopping to explore our website from all of us here at Sunset Hills Subaru. We've come a long way in our time as a part of the local business community in Webster Groves, Missouri, to our new, spacious facility as Sunset Hills Subaru.
We're committed to being the premier resource for Subaru sales and service to drivers all over Jefferson County, MO. And with so many drivers from all over nearby cities like St. Louis, Webster Groves, Kirkwood, Arnold MO, and Metro East IL shopping with us year after year, we remain as confident as ever in our ability to deliver the best Subaru shopping and service experience in St. Louis for years to come.
Sunset Hills Subaru, located at 10100 Watson Road in Sunset Hills is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 420 reviews
June 28, 2022
Always friendly and knowledgeable when I ask questions; pleasant and spacious waiting area with comfortable chairs. pleasant and spacious waiting area with comfortable chairs. More
by Barb Duemler
Employees Worked With
Other Employees :
Michael Law, Jim Collins, Jaber Qandah
June 26, 2022
Always exceptional customer service. Beautiful waiting area with coffee, tea, bag snacks and a popcorn machine. Customers can bring their dogs for some extra fun. Beautiful waiting area with coffee, tea, bag snacks and a popcorn machine. Customers can bring their dogs for some extra fun. More
by sjwandrick
Employees Worked With
June 01, 2022
Had a great experience buying a 2022 WRX here. I worked with Sean Sullivan to buy a car with 2016 and had the easiest buying experience of my life, so I tracked him down here in 2022 to buy from h I worked with Sean Sullivan to buy a car with 2016 and had the easiest buying experience of my life, so I tracked him down here in 2022 to buy from him again. I contacted him early about the 2022 WRXs back when no one knew much about them and he kept me up to date along the way. Pre-ordering was easy and painless and Sean really seemed to be interested in the car he sold me. When I picked it up, everyone was super friendly and the process was easy. Finance was straightforward and the guy even came out to check out the car with me. It's nice when the staff are passionate about what they sell. Trading in my car was completely painless. I also appreciate that they didn't jack up the price of a new, in-demand vehicle in 2022 like so many other places do. I'll definitely work with Sean and Sunset Hills Subaru the next time I'm in the market, and will use their service department on my current vehicle. More
by WhoDat
Employees Worked With
Sean Sullivan
May 16, 2022
The lease on my current Subaru was ending, and I called the dealership and spoke with Bill. He seemed great, and definitely did some work to find a new car that fit my needs - no easy task when inventory i the dealership and spoke with Bill. He seemed great, and definitely did some work to find a new car that fit my needs - no easy task when inventory is so limited! I paid a deposit for the new car and we set up an appointment so I could bring in my current Subaru to find out its worth and estimate what my payment would be on the new vehicle. That's when things went seriously wrong. Bill did the whole "What do you want your payment to be?" thing. I told him I wanted to know the cost of the new vehicle, and what my current vehicle is worth. I was more concerned with that than payments. He seemed like he was trying to confuse me and glossed over all the numbers, just saying my payment would be about the same. As I looked at the paperwork, (upside down and across the desk from me,) a number stood out and I asked if it was the trade in amount. Bill said yes and listed all the things wrong with my current car. I told him that number was insulting and his whole demeanor towards me changed. I could not get out of there fast enough - he was completely disrespectful. He wouldn't even let me take the paperwork with me to discuss with my husband, saying it was proprietary. I immediately took the car to another nearby dealership and they offered me $4000+ more than Sunset Hills! I feel like Bill saw a woman alone, with a lease ending soon in a very tight market for new cars, and tried to take advantage of me. I have access to Google like everyone else and already knew a reasonable number. If I hadn't done my research, I would have been taken for $4000! I don't know about the dealership as a whole, but Bill is not trustworthy or respectful. I will 100% take all my business to the Dean Team in Ballwin. I'm driving a beautiful new car from them now, and could not be any happier. More
by SarahHub
Employees Worked With
March 06, 2022
Met Jim Carpenter and he was so very kind and very very helpful in helping you make a good decision on purchase or lease. So glad we got to know him. helpful in helping you make a good decision on purchase or lease. So glad we got to know him. More
by Trudybear
Employees Worked With
Jim Carpenter
December 16, 2021
Jim was a pleasure to work with. Felt like a friend from the get go. I intend to pass his card to a couple friends that are interested in a new car. He wasn’t pushy but checked in with me through several we the get go. I intend to pass his card to a couple friends that are interested in a new car. He wasn’t pushy but checked in with me through several weeks. We laughed a lot and both came out winners! More
by Delongdesign
Employees Worked With
Jim Carpenter
November 12, 2021
The Sean and the dealership were great to work with! We did not feel pushed or rushed into buying anything and always felt like our questions were well answered. did not feel pushed or rushed into buying anything and always felt like our questions were well answered. More
by jandmbuehler
Employees Worked With
Sean Sullivan, Adam Dicker
November 12, 2021
Sean Sullivan (client advisor ) was incredible! He took the time to make sure that I was completely satisfied with my buying experience with Sunset Hills Subaru. He was was knowledgeable, funny, personab the time to make sure that I was completely satisfied with my buying experience with Sunset Hills Subaru. He was was knowledgeable, funny, personable, and easy to communicate with. He made follow up calls to make sure that I was satisfied with the car, my buying experience, and my interaction with him. Also many of the managers said hello...Kudos for a job well done. More
by Nels
November 10, 2021
Buying a car at Sunset Hills Subaru was easy, Hussein B. was great, he gave us a lot of information and showed us the options available that fitted our needs. was great, he gave us a lot of information and showed us the options available that fitted our needs. More
by BeaB
November 01, 2021
Worked with Jim Carpenter on a out of state purchase of a 2015 Infiniti. Could not have been more pleased with my experience. From start to finish Jim and this crew were on top of it, with fast responses to 2015 Infiniti. Could not have been more pleased with my experience. From start to finish Jim and this crew were on top of it, with fast responses to any and all of my questions. Jim assured me of the quality of the staff and the car i was getting and needless to say , they did not disapoint. When you are having to drive from out of state from hours away there is always a bit of hesitation , but the folks at Sunset hills made the experience pleasant and easy. Professional yet not stuffy or pressure filled ,a fun group of people and Jim is hilarious. Would recomend these people to anyone. You don't get better than Jim Carpenter and the group at Sunset Hiils. More
by BigMike
Employees Worked With
Adam Dicker, Jim Carpenter, Abby Hupp
