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Sunset Ford - Service Center

St. Louis, MO

4.5
1,734 Reviews

1,734 Reviews of Sunset Ford - Service Center

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August 03, 2013

On Friday, Aug. 2, I was forced to bring my Expedition in as I needed an emergency Repair. It was about 1:30 on Friday afternoon and I had a " Caliper " on my left front wheel that was frozen up and wa More

by jackschutt55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Aug 05, 2013 -

Sunset Ford responded

Thank you for taking the time to review us. We are happy that everything worked out and Scott was able to have your Expedition ready by end of day. We will be sure to pass along your kind words to him. Please let us know if there is anything else we can do for you. Until next time, take care! James K. Heutel, President jkheutel@sunset-ford.com

February 27, 2013

Debbie went above and beyond to get my questions answered and made me feel like she cared about my concerns. This is a dealership that even when one is looking they don't force themselves on you be provide More

by larryb38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Diller
Feb 27, 2013 -

Sunset Ford responded

Hi Larry, Thank you for your kind words. Debbie is a great member of our team, and we are happy she was able to help you. Please let us know if there is anything else we can help you with. Thank you, James K. Heutel, President jkheutel@sunset-ford.com

November 30, 2009

Every visit I've had with Sunset Ford has been a great experience. I've bought new vehicles, used vehicles and used their service department for routine maintenance, new tires, and body damage repairs. More

by CSBetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
various
November 24, 2009

I have purchased all my vehicles at Sunset..I would recommend them to any and everyone! I was recently in the service department for a maintenance checkup. Everyone was very friendly and knowledgeabl More

by erinmazzola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki, Pat
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