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Sunset Ford - Service Center

St. Louis, MO

4.5
1,740 Reviews

1,740 Reviews of Sunset Ford - Service Center

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November 06, 2020

Service completed in timely fashion. Dropped off nigjt before and completed early next morning. Pick up and check out was quick and easy. Went well. More

by ALLEN_LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Nov 06, 2020 -

Sunset Ford responded

We really appreciate your feedback! We hope to see you here again!

November 06, 2020

Was a very good experience. All questions answered and great costumer service. I will bring my business to your establishment. Brett Mathis was great to deal with. More

by LARRYBRAYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Sunset Ford responded

Thank you for your business. See you next time!

November 06, 2020

Excellent service. Accommodated our schedules. Chris Schmelig did a great job in the service department. The Service Writing Team was courteous and professional and friendly. Safe, clean environment. More

by VGILLIAM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Christopher Schmelig, Doug Bauer, Bob Edwards Jr.
Nov 09, 2020 -

Sunset Ford responded

Thanks for the 5 stars and the feedback! It was wonderful working with you, and our team looks forward to your next visit.

November 03, 2020

Quality work, open discussion as to recommended maintenance and a reasonable wait time. Very courteous staff from start to finish. Clean customer waiting area and restrooms. More

by RICKS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Nov 04, 2020 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It is great to hear that Lonnie and our service team took care of you. We wish you all the best and appreciate your business. Our team is here for any future needs!

November 03, 2020

Another great job by Lonnie today. Provided my appointment and did not have to wait very long at all to have my truck serviced. Also gave me a quote for new tires for another vehicle. Great servi More

by Larry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers, Lonnie Pope
Nov 04, 2020 -

Sunset Ford responded

We really appreciate your feedback! It is great to hear that Lonnie took such great care of you. We are very lucky to have her on our team. Thank you for choosing Sunset Ford; come back and see us!

November 01, 2020

Great Customer service!!! Let me know what was going on with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! More

by MMENCIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fitzgerald, Danielle Jansen, Doug Bauer
Nov 03, 2020 -

Sunset Ford responded

Thank you so much for the great review! We appreciate the business, and we look forward to helping you in the future!

November 01, 2020

Wonderful, very polite people. A great place to buy a car and have a car serviced. The facility is very clean and health conscious during this COVID time. I highly recommend them! More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Sunset Ford responded

Thank you for the review and recommendation. We appreciate your business!

November 01, 2020

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by Tim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Nov 03, 2020 -

Sunset Ford responded

Thank you for the positive rating, Tim!

November 01, 2020

Quick and friendly service. Service was completed on time and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. More

by knldunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Edwards Jr.
Nov 03, 2020 -

Sunset Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

October 31, 2020

It was a pleasure to deal with Sunset Ford. I was treated very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. More

by CHRISTINE0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stefanus
Nov 02, 2020 -

Sunset Ford responded

Thank you so much, Christine! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

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