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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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February 27, 2021

Lonnie is always upfront and honest with cost and duration of appointment. She is nice, friendly and professional. She is someone you can trust. Thank you Lonnie! More

by SoCo Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 01, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback and kind words for Lonnie. We are very lucky to have her on our team. We appreciate your business and look forward to your next visit with us!

February 27, 2021

Brett took the time to listen to my concerns and find the problem with my wife's car. They fixed it quickly and us back on the road. We couldn't be happier. Would definitely recommend to anyone! More

by jsklmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! We will see you next time!

February 27, 2021

Staff was super friendly! First time here for service was very impressed will definitely be back for future repairs!🙂 They fixed my car very quickly More

by Sherriewhitchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 01, 2021 -

Sunset Ford responded

Thank you! We truly appreciated the chance to earn your business. Our team enjoyed having you here, and we look forward to your next visit!

February 26, 2021

Great service. Have had all the service for our Escape done there and always been treated right. Had several different service writers and all have been great. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Mar 01, 2021 -

Sunset Ford responded

Thank you so much for the great review, Gary! We look forward to your next visit with us!

February 26, 2021

N o t m u c h t o s a y — T h a n k s, Y o u d a b o m b! More

by CMJ037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Aaron Stengel
Mar 01, 2021 -

Sunset Ford responded

Thank you for the 5-stars!

February 26, 2021

Neal was so kind and helpful! He took care of my recalls and made my car safe again! Thank you so much Neal!!! Much appreciated! More

by conaway.nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Sunset Ford responded

We appreciate your business and are so pleased to hear that Neal took care of you! Our team wishes you all the best. Come back and see us!

February 26, 2021

Brett Mathis is the reason I keep coming back. His service is amazing. Helpful with any questions and is prompt with returning calls and getting you car back. More

by BERNALANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Sunset Ford responded

Thank you for sharing this with us! We are very lucky to have Brett on the team, and it's great to hear that he continues to provide you with the service you deserve. We will see you next time!

February 26, 2021

I have not brought any of my vehicles to a dealer in a long time. But this has opened my eyes to the quality and value I can get for even an older vehicle More

by Wolz256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Bob Edwards Jr.
Mar 01, 2021 -

Sunset Ford responded

Thank you so much for the great feedback! Our team appreciated the chance to earn your business, and we are here for any future needs!

February 25, 2021

Another very good experience. Everything was done and on time. Thanks again Lonnie for all your help. See ya in another 5000 miles, everyone be safe. More

by MWALSH6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 01, 2021 -

Sunset Ford responded

We appreciate your business! Thank you for choosing Sunset Ford!

February 25, 2021

We have 5 Ford’s and Sunset does a great job helping me keep up on maintenance and have always treated me fairly and with respect! More

by MATTANDKRISW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns , Kelsey Williams
Mar 01, 2021 -

Sunset Ford responded

Thank you so much for the great feedback! We always enjoy working with you, and we look forward to your next visit!

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