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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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March 05, 2021

Co sidelong its kinda far fro. My hous3 and there's few ither Ford dealer that is much closer... I will continue to do business with sunset ford ( from buying my next new vehicle..service..or body work More

by Pone10
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Sucher, Mike Konersmann, Howard Wood, Sean Johns , Sydney Smith, Pandora Cheatham
Mar 08, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! We look forward to your next visit!

March 05, 2021

Historically very goodNow not good. Appt. times to far out unacceptable. A month really! I left car for two days was first on wait list. never looked at or examined. so I picked it up and left. More

by Puck2mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Konersmann
March 04, 2021

I have consistently good service from them for my Mustangs. Since I purchased both my last two Mustangs from Sunset, I don't really go anywhere else for service. More

by ARitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Sunset Ford responded

Thank you for sharing this! Our team appreciates your repeat business, and we always enjoy having you here. We will see you during your next visit!

March 03, 2021

I love this dealer. I have dealt with them for 15 years. Great service! Love the shuttle to home when necessary. Always ready to serve the customer More

by TAWSCORE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 05, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team always enjoys working with you, and we appreciate your loyalty. We wish you all the best and look forward to your next visit!

March 03, 2021

I am glad I went to Sunset Fords service department. I have had several repairs done along with a complete engine overhaul. I couldn't be any happier. Doug the service manager, Lonnie Pope my service a More

by ridgetop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope, Doug Bauer
Mar 05, 2021 -

Sunset Ford responded

Thank you so much, Mike! Happy to hear that our team has been taking care of you. We wish you many happy, safe miles. We will see you next time!

March 03, 2021

Everyone was very professional and honest and the service repair was completed in a timely manner. Will continue to patronize sunset ford for the service you give More

by denisebouck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Bauer
Mar 05, 2021 -

Sunset Ford responded

We appreciate your business! Come back and see us again.

March 02, 2021

The guys at Sunset Ford on Lemay Ferry and Gravois were geat! The gentleman i spoke with named Bob was great and did just what needed to be taken care of! Thanks Bob!!! More

by Brentmoentmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Mar 05, 2021 -

Sunset Ford responded

Thank you so much for the great review! It was such a pleasure having you here, and we appreciated the chance to earn your business. We will see you next time!

March 01, 2021

Great place to purchase a vehicle and have service done and keep up with any recall issues. Can't beat the warranty and and very knowledgeable More

by HAWGHOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Mar 03, 2021 -

Sunset Ford responded

Thank you so much for the great review! Such a pleasure working with you, and we hope to see you again!

February 28, 2021

Well organized, friendly, welcoming, professional, and respectful of customer’s time. Greeted by most every employee. Communication is effective. They also have follow through of their promises. Nice, str More

by GRACYELU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Mar 01, 2021 -

Sunset Ford responded

We appreciate the great feedback! We hope to see you here again!

February 28, 2021

This was our first time to come in for routine service for our 2020 Edge. From the very beginning we felt welcomed and very well taken care of by Bob Edwards, no problems at all. He even gave us sugge More

by MCGREENWALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Mar 01, 2021 -

Sunset Ford responded

Thank you for the great rating and kind words! We are happy to hear that Bob had you taken care of. Our team is here for any future needs. See you next time!

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