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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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March 31, 2021

Thank you Sunset Ford for repairing my truck after the neighborhood squirrels decided to destroy it. Your mechanics were faced with an enormous task of deciding what was working and what was needed to be More

by Larry S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Lonnie Pope
March 31, 2021

Sunset is fantastic to work with. They are customer friendly. Customer service is number one. Would recommend them. Best Ford dealership in St. Louis Mo. More

by FITZPATRICKRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Apr 01, 2021 -

Sunset Ford responded

We appreciate the great rating and your recommendation! It was wonderful working with you, and we hope to see you again.

March 31, 2021

I had a good experience this time even though I had a major repair that was expensive. I don’t like how long it takes to get an appointment. I’m not sure that some of the other complaints I have are due More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Service person was great...friendly, helpful. Work was completed ahead of schedule at reasonable price. Speedy checkout. Very aware of covid protocols, felt safe. Very happy with visit. More

by ANDREA.GREWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Apr 01, 2021 -

Sunset Ford responded

Thank you so much for sharing this with us! We have been working hard to make sure our team and customers feel safe, and it's great to hear our efforts are paying off. We're here for any future needs. Come back and see us!

March 28, 2021

Great!!! I am always taken care of when I take my vehicle here. Everyone is so nice and very helpful. Thanks for all your help. More

by DONJSCHROEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Doug Bauer
Mar 29, 2021 -

Sunset Ford responded

Thank you so much for the kind words and feedback for our service team! We enjoyed having you here, and we look forward to working with you again.

March 28, 2021

Howard has been a great help to me. He has made it easy for me to get things done. And Mike Geraghty has been a great help in helping me release a vehicle in the past and present. They are kind and helpfu More

by JCRILOVEYOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Mar 29, 2021 -

Sunset Ford responded

Thank you so much for the great review, we are here for any future needs!

March 28, 2021

They worked my car in without an appointment. It took awhile but Lonnie was wonderful and did everything possible to make it happen. Made sure I had a rental and that my warranty was honored. She went ab More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 29, 2021 -

Sunset Ford responded

We always encourage our team to go above and beyond for our customers, and we are so happy to hear that Lonnie did just that and took care of you. Thank you for choosing Sunset Ford!

March 27, 2021

Lonnie and Bob were great! The folks who helped me with my battery were also awesome (I just don’t know their names). Thank you! More

by ewgmail8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Bob Edwards Jr.
Mar 29, 2021 -

Sunset Ford responded

Thank you for the feedback! We are here for any future needs.

March 27, 2021

Friendly and excellent service department. Everyone welcomed me when I arrived. The waiting room was very comfortable with clean. I would recommend Sunset Ford to all my family and friends. More

by mlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! We hope to work with you again.

March 26, 2021

After a slight hiccup and miscommunication Sunsets Serivce Dept met the demands of my needs. Thanks Neil for walking me through Fords protocol. Glad I chose Suset for our service repairs. More

by tdattoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sunset Ford responded

We appreciate you sharing this with us. It was a pleasure working with you, and our team is here for any future needs!

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