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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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April 06, 2021

Bob was very generous with his time and made my experience very remembeable for how easy and stress free he made it. I will definitely be back the next time I need parts and or service. More

by JEFFBPICKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Apr 07, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team enjoyed working with you, and we look forward to your next visit!

April 05, 2021

Created another problem after fixing the recall. Now it’s tool ranch showing on dashboard . My front tires are bad after just putting new set from the recall More

by Brian1283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Balkenbush
Apr 06, 2021 -

Sunset Ford responded

Hi Brian, thank you for bringing this to our attention. Our team is available to take another look to ensure all is well with your vehicle. If you would like to bring it back in, please contact us at 314-843-4431. We are happy to address your concerns.

April 03, 2021

Won’t listen to on the problem I’m having with my truck. I have taken my truck to the service department at least four times and the problem is not being resolved. More

by LCBROWN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Konersmann
April 03, 2021

Work was done on time and to my satisfaction. I will use Sunset collision shop for any future needs and send friends and neighbors for their service needs. More

by larryb38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Daugherty
Apr 05, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Happy to hear that our team got you back on the road. We are here for any future needs!

April 03, 2021

The service rep I deal with is great. Always keeping me informed on how my vehicle is doing. Thanks Brett for the fine service and making me feel like part of the ford family More

by CKDKNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Sunset Ford responded

Thank you for the great review! It is always a pleasure working with you, and we look forward to your next visit!

April 02, 2021

My technician lady was very unhelpful didn’t really seem to care.I ask her about my doors locking and she wasn’t helpful. I More

by Ekjw
Recommend Dealer
No
Employees Worked With
Lonnie Pope
April 02, 2021

The only reason I didn’t give 5 stars is you bugged me over text 5 times to do this survey and now you’re making me type 25 words or more. More

by Don’tbugmeanymoreplease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Sunset Ford responded

We appreciate the rating and your business. Come back and see us!

April 02, 2021

Great service done with craftsmanship Friendly communication with Jacqueline. The 25 word minimum can cause people to refrain from responding. Tell Jack and the staff hi. More

by JKLIPSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body craftsman who did the repairs , Jacqueline Daugherty
Apr 05, 2021 -

Sunset Ford responded

Thank you for the great feedback! Our team hopes to see you here again.

April 01, 2021

Excellent. I didn't have to wait too long. I trust the service people. When they said all is good, I feel safe while driving po More

by AVDuran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Apr 02, 2021 -

Sunset Ford responded

We appreciate the great review and feedback! Our team truly enjoyed working with you, and we look forward to your next visit with us!

April 01, 2021

We recently had some body work done on our Ford Raptor at Sunset Ford. We could not have been happier with the experience. Jennifer was our point of contact and she is a super star. From the very first vi More

by stevenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly, Jacqueline Daugherty, Pandora Cheatham
Apr 02, 2021 -

Sunset Ford responded

We appreciate the great feedback! Happy to hear that The team took great care of you and got your truck back on the road. We are here for any future needs. Thank you for choosing Sunset Ford!

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