1,759 Reviews of Sunset Ford - Service Center
Made an appointment with my service manager Brett to get four new tires. I asked for early appointment, got there at 7 AM. and I was out the door by 10AM as promised. Always keeps me informed and up-to-date four new tires. I asked for early appointment, got there at 7 AM. and I was out the door by 10AM as promised. Always keeps me informed and up-to-date on what I need to do to keep my truck in tiptop shape. More
Jordan was great, explained everything to me, was on time, and I would do this again and hope that he would be the one doing the job time, and I would do this again and hope that he would be the one doing the job More
Leah is very nice and knowledgeable about my car. I like her. As for as Sunset Ford I think everyone know their job and does it well. I have never had a problem with the work they have done. I love a I like her. As for as Sunset Ford I think everyone know their job and does it well. I have never had a problem with the work they have done. I love all the ways I have to get my car serviced. You also have great coffee. I also like that you let me make my upcoming appointments. More
Sunset does all the right things, reminders and confirmation before, thorough communication during and after the service confirmation before, thorough communication during and after the service More
The service was prompt and on time, and my vehicle was ready within 90 minutes. Good experience. ready within 90 minutes. Good experience. More
I’ve been to the service center a few times and I’m typically never greeted and stand around for a few minutes before someone offers to help me. They’re able to get me checked in and out quickly, but I typically never greeted and stand around for a few minutes before someone offers to help me. They’re able to get me checked in and out quickly, but I usually just wait until my name is called to pay for my service and leave. I’m still waiting for someone to call me back about getting some pieces replaced that have come off my car. If I knew of a closer dealership, I’d probably go there for service. More
Won me over with their professionalism and genuine kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up! kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up! More
When I called to check on the status of my car, I was told it was ready. I would have appreciated getting a call rather than having to check. told it was ready. I would have appreciated getting a call rather than having to check. More
Wait time was entirely too long (4 weeks) & service manger Danny Schwartz has a bad attitude. manger Danny Schwartz has a bad attitude. More
Fantastic working with Brad! Very courteous and professional. I'll be a return customer. Thank you! Very courteous and professional. I'll be a return customer. Thank you! More