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1,741 Reviews of Sunset Ford - Service Center
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August 12, 2021
I trust my contact person ( Mike Wilhite) in the service department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. More
by GARY63128
Verified CustomerEmployees Worked With
Michael Wilhite
August 12, 2021
Disappointed. Appointment was for airbag recall. Waited since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., More
by hobbsjamesc9
Employees Worked With
Lonnie Pope
August 10, 2021
Lonnie is great to work with. Always helpful and explains everything clearly. I always feel well taken care of when I take my truck in for service. everything clearly. I always feel well taken care of when I take my truck in for service. More
by jrenaud81
Employees Worked With
Lonnie Pope
August 09, 2021
The service advisor, Lonnie Pope, seemed to really want this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. More
by 1troth
Employees Worked With
Lonnie Pope
August 09, 2021
Sunset Ford has always made the effort to make sure my car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. More
by HOODKEN143
August 08, 2021
Still waiting on new tire. I ordered 4 new tires and one was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire was from 2019, I told Sean that I wanted this replaced and not acceptable tire when put on. It’s been almost 3 weeks and still no tire More
by CDOERING1021
Employees Worked With
Sean Johns
August 08, 2021
Was treated great by Lonnie Pope. She is knowledgeable and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in and friendly. Always makes it a good experience at this dealer. Glad to see her smiling face when I come in More
by vlynn1220
Employees Worked With
Lonnie Pope
August 07, 2021
Only got the emissions checked for renewal. Was quick and easy. Service contact was very friendly. Waiting area very nice. Would go back for sure. easy. Service contact was very friendly. Waiting area very nice. Would go back for sure. More
by TWR721
Employees Worked With
Mike Konersmann
August 07, 2021
Brett is the most helpful service advisor I've ever worked with. He's very detail oriented and provides an effortless experience for the customer. worked with. He's very detail oriented and provides an effortless experience for the customer. More
by gilldrivesfast
Employees Worked With
August 07, 2021
Great work , did a complete engine swap under warranty in less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... needing people. More
by jc10220
Employees Worked With
