Sunset Ford - Service Center

Front desk employees are polite,professional,helpful and friendly. And I appreciate the handling of my personal property “my car.” important image to my profession! friendly. And I appreciate the handling of my personal property “my car.” important image to my profession! More

I tried to answer the survey you sent me but I cannot for some reason do it it doesn't come through. I rate the Dealer ship highly so give them all some reason do it it doesn't come through. I rate the Dealer ship highly so give them all More

I have an extended warranty on my vehicle. I was told that I had to bring my vehicle there to be worked on. After driving 40 mins each way, twice since they are out of cars for loaners, I decided to call that I had to bring my vehicle there to be worked on. After driving 40 mins each way, twice since they are out of cars for loaners, I decided to call the warranty company. They told me that I could have taken it to any Ford dealer for work which would have saved me a ton of time and money. I will not be returning to Sunset Ford. Honesty is #1 for me and this is the last time that I will be not be told the truth by this dealership. More

i am disillusioned with this company. dont see any real desire to make changes for the better. have an appt with sinclair for brakes. desire to make changes for the better. have an appt with sinclair for brakes. More

Vehicle is always ready when promised. The staff always is friendly and helpful. An attempt is made to get cars serviced as soon as possible after request is friendly and helpful. An attempt is made to get cars serviced as soon as possible after request More

Always friendly and keep me up to date as to what is going on with my vehicle. Repairs done correctly the first time! One of the best service departments around! going on with my vehicle. Repairs done correctly the first time! One of the best service departments around! More

One hour oil change when you arrive very early, first in line. I am not sure about any extended service needs. Door oily, steering wheel oily and windshield where sticker placed, which smudged off text and line. I am not sure about any extended service needs. Door oily, steering wheel oily and windshield where sticker placed, which smudged off text and windshield as well. Most of the customer reps are really good, one or two are not. I have used this dealership for years and i have never been disappointed. But sometimes i think they get in a hurry and forget to clean their hands or forget the customers that spent 65K on a vehicle and would appreciate the people that use this dealership More

Got in right away, no waiting. Car ready at time promised. Lonnie was great explaining all aspects any very cheerful, too! Will be back for sure. promised. Lonnie was great explaining all aspects any very cheerful, too! Will be back for sure. More

Great dealership, sales and service! I always bought my trucks and have had them serviced at Dave Sinclair Ford. I bought my New 2020 F-150 from Sunset and have always had great experiences with the servic trucks and have had them serviced at Dave Sinclair Ford. I bought my New 2020 F-150 from Sunset and have always had great experiences with the service team. More

Great service. I had previously problems about 25 years ago. But every one fantastic. Keeping upto date on my problems . Will recommend your service depth to anyone years ago. But every one fantastic. Keeping upto date on my problems . Will recommend your service depth to anyone More