Sunset Ford - Service Center

Consults were all very nice and empathetic! Feels like they are on your side. I recommend them. Thanks and see you again soon for my Focus clutches. Doug they are on your side. I recommend them. Thanks and see you again soon for my Focus clutches. Doug More

Good service for my truck. Fast check in and out, professional and friendly. Truck was done earlier than expected. I recommend this service to everyone. professional and friendly. Truck was done earlier than expected. I recommend this service to everyone. More

Came in for a simple key programming. Ended up needing a new "brain" / "computer". My vehicle was not presenting any typical signs of failure. Had everyone stumped for over a week. Several hotline support new "brain" / "computer". My vehicle was not presenting any typical signs of failure. Had everyone stumped for over a week. Several hotline support tickets to main Ford Service, they got it figured out. Kept me in loop, and worked my car in when and where they could around cars that had been there longer then mine. More

Bob started the ball rolling, and Brett did a nice job following through with Lonnie's preparation. He explained all details fully, and we are happy with the work done by Jesse. following through with Lonnie's preparation. He explained all details fully, and we are happy with the work done by Jesse. More

I am so excited to be able to purchase the ecosport after I needed it when my truck broke down and i didn't have tranportation Thanks, Lisa I needed it when my truck broke down and i didn't have tranportation Thanks, Lisa More

This was my first time at the Service Center. The service advisor was very nice and knowledgeable. He answered all of my questions about my service. I was very impressed. Definitely a 5 star exper service advisor was very nice and knowledgeable. He answered all of my questions about my service. I was very impressed. Definitely a 5 star experience. More

Great service, have gotten all of my maintenance done here and even when Ford failed Sunset took up the slack. Would definitely reccomend to anyone. here and even when Ford failed Sunset took up the slack. Would definitely reccomend to anyone. More

Lonnie was great to work with. Great communication, fast service, & excellent customer service! I will continue to use Sunset Ford for my vehicle maintenance. Thank you! service, & excellent customer service! I will continue to use Sunset Ford for my vehicle maintenance. Thank you! More

The dealership is clean and inviting. The serve department is efficient and staffed with knowledgeable and friendly employees. I have never had a problem with quality or completeness of service. department is efficient and staffed with knowledgeable and friendly employees. I have never had a problem with quality or completeness of service. Service advisor, Lonnie Pope, is particularly helpful. She remembers small details, stays on top of service timeline, and keeps her customers informed on status of work and service completion. She is good at selling the recommended services and planning their intervals. One of the most thorough I have ever encountered. More

Great job, was done on time. Easy to work with for drop off and pick up after hours. Called and reviewed car with me on the phone. off and pick up after hours. Called and reviewed car with me on the phone. More