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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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September 22, 2021

As always, Sunset Ford hit it out of the park. Thank you for the excellent experience. More

by toadbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tailor Barnes
Sep 23, 2021 -

Sunset Ford responded

It is always a pleasure working with you! We will see you next time.

September 22, 2021

Had another excellent experience with Sunset Ford’s service department. Mike W. was an absolute gem in helping me sort out my vehicle’s warranty and recall work. Timely communication and thorough expla More

by KWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Sep 23, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. It was wonderful having you here, and we appreciated the chance to work with you again. We wish you all the best and look forward to your next visit!

September 22, 2021

I had a great experience with the staff at this dealership. The friendly staff helped me set up an appointment for my Ford f150. They did a great job communicating on my Ford F150 from start to fin More

by Mike Larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Sep 23, 2021 -

Sunset Ford responded

Thank you so much for the great review! We appreciate the chance to earn your business, and we look forward to a long relationship with you!

September 21, 2021

Very friendly, helpful do a great job make sure my car was taken care of because I don't drive in St Louis More

by slykids 8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we hope to see you again.

September 21, 2021

The service at the desk was prompt and well explained. Service was finished at about the time stated. Check out was easy and information given very helpfull. More

by KMACINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Sep 23, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your experience with us! Our team truly appreciates your business, and we hope to work with you again. Thank you for the great review! Our team appreciates your business, and we hope to see you again.

September 20, 2021

The team at Sunset Ford were able to get my truck completed quickly and with great quality craftsmanship. Lonnie went above and beyond to make sure the work was completed well and answered all my que More

by ted26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Sep 21, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation for Lonnie. She is truly an asset to our team, and we are happy to hear that she made your visit top-notch. We hope to see you again!

September 20, 2021

Friendly service reps who provide prompt and courteous service. Waiting room is clean and comfortable More

by LCOCHYSTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Sunset Ford responded

We appreciate the kind words! Our team enjoyed working with you, and we look forward to your next visit.

September 19, 2021

Excellent service. Service advisor was very knowledgeable and helpful when advising preventive maintenance for a vehicle. More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Edwards Jr.
Sep 20, 2021 -

Sunset Ford responded

We appreciate the fantastic review, and we hope to have the chance to work with you again!

September 19, 2021

Always great service. I would highly recommend Sunset Ford foe service and purchase of a vehicle. More

by jnealwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Angelo Galasso, Sydney Smith
Sep 20, 2021 -

Sunset Ford responded

Thank you for the kind words and recommendation! It was a pleasure having you here, and we look forward to your next visit!

September 18, 2021

The people who work here are very friendly but the wait is always so long. More

by PSEBOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Sep 20, 2021 -

Sunset Ford responded

Thank you for the feedback. Our team hopes to have the chance to work with you again.

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