Sunset Ford

Scheduled Maintenance I was in recently getting my oil change. As far as I know that all went great. Even though I had a scheduled appointment I was rather surprised that I was in recently getting my oil change. As far as I know that all went great. Even though I had a scheduled appointment I was rather surprised that I was in there for two hours. He did ask me if I wanted my tires rotated. That used to be an included item at my prior car dealer but I was charged at Sunset Ford. I was a little disappointed by that More

New F150 Platinum Everyone was a pleasure to deal with at Sunset. Low pressure and no nonsense service. Felt like they were an honest and genuine group of people. I’ Everyone was a pleasure to deal with at Sunset. Low pressure and no nonsense service. Felt like they were an honest and genuine group of people. I’d highly recommend them to anyone. The general manager, Tyler, was great to work with. More

Excellent Everything was straight forward and efficient - to the point and friendly. Tommy even cane in in his day off to help us finish the deal. Thanks everyo Everything was straight forward and efficient - to the point and friendly. Tommy even cane in in his day off to help us finish the deal. Thanks everyone - from finance to service. We bought a great car at a fair price. More

Straight forward, fair Craig was terrific to work with, went out of the way to get the truck we were looking for. Now to wait for it to be delivered Craig was terrific to work with, went out of the way to get the truck we were looking for. Now to wait for it to be delivered More

Great customer service Michael Adams was the most professional sales rep I've ever done business with. Highly recommend Sunset Ford in Sumner. Go see Michael Adams for great Michael Adams was the most professional sales rep I've ever done business with. Highly recommend Sunset Ford in Sumner. Go see Michael Adams for great customer service. More

2000 EXPEDITION XLT AWD 5.4L SERVICE Needed to replace the intake manifold because left front manifold leaking of coolant so while that was being done I replaced the plugs, coils, thermos Needed to replace the intake manifold because left front manifold leaking of coolant so while that was being done I replaced the plugs, coils, thermostat, necessary gaskets, water pump, fuel filter, oil pressure sending unit, tranny service, radiator service. I purchased my own parts on Amazon and Sunset Ford installed them. I requested a Ford Master Tech to do all the work and my service advisor Madison made it happen. The truck was washed and the total for the labor/fluids was a little over $1500 dollars plus tax. I also had a small service credit of $30 dollars from a previous service in this shop. I used a shuttle to get me home and the driver picked me up when the truck was ready. It was a good experience. I called those “Ford service” clowns at Korum Ford and the service advisor there said he couldn’t quote me a price “because the computer to Ford was down”. HORSE DUNG. Further that turkey said he would call back with a quote BUT HE NEVER DID!! Korum Ford has no idea of FORD SERVICE like SUNSET FORD and I simply will NOT buy my next vehicle from Korum Ford in Puyallup. This was not the first time with Korum either. My girlfriend had a similar frustrating experience there (Korum) when she serviced her 2003 Ford Mustang as she was over charged for an extra hour of labor to install a new alternator and fresh battery. The Korum service manager did correct the bill after I raised heck on the phone but the Korum Ford service advisor that she dealt with tried to skin her alive and take advantage of her. BAD IDEA. NEVER KORUM. ONLY SUNSET. Seems Sunset Ford knows how to take care of clients AFTER the sale. More

Looking for a new car Justin worked with us to be able to get the car of our choice. This is my 2nd car from this dealer. I highly recommend them Justin worked with us to be able to get the car of our choice. This is my 2nd car from this dealer. I highly recommend them More

A Great & Friendly Dealership! From that time I got to the dealership till the time I left, everyone was friendly and professional. Stacy, my salesperson was fantastic. I would reco From that time I got to the dealership till the time I left, everyone was friendly and professional. Stacy, my salesperson was fantastic. I would recommend Sunset to anyone looking for a new or used vehicle. More

Great Service We bought our truck in Bremerton, service department is terrible the drive from Gig Harbor is worth it . We love the new car from Sunset Ford We bought our truck in Bremerton, service department is terrible the drive from Gig Harbor is worth it . We love the new car from Sunset Ford More

Service I called with a dead battery and was quickly taken care of in the same day. Always great service and prompt attention to customer needs! I called with a dead battery and was quickly taken care of in the same day. Always great service and prompt attention to customer needs! More