Sunset Ford

The service is excellent, however I will be glad when you have your own pickup / return trip service again. It is so difficult to get a driver in the mid to late afternoon. I have had to impose on family or have your own pickup / return trip service again. It is so difficult to get a driver in the mid to late afternoon. I have had to impose on family or friends twice in order to get my truck picked up after a service appointment. Prior to the COVID-19, your dealership had an employee that would pickup or return within a reasonable radius. I look forward to having that back again. More

I think the communication is lacking. I had to initiate contact whenever I needed an update. And every time I tried to call, my rep was always too busy to take a call. contact whenever I needed an update. And every time I tried to call, my rep was always too busy to take a call. More

I highly recommend. They did a great job finding me the vehicle I wanted at a price that exceeded expectations. They gave a very good price and gave me a lot more than expected for my trade-in. The financi vehicle I wanted at a price that exceeded expectations. They gave a very good price and gave me a lot more than expected for my trade-in. The financing was quick and efficient. They promoted the extras, like all dealerships, but did not overdo it. More

I never received my ford pass reward points for buying a brand new F150 STX. ITS BEEN OVER A MONTH. , I was told they would show up within a couple of weeks. Online it said 30 days for purchases. We are bey brand new F150 STX. ITS BEEN OVER A MONTH. , I was told they would show up within a couple of weeks. Online it said 30 days for purchases. We are beyond that now. Not happy More

Lyle Cundy has always gone above and beyond to make purchasing a commercial truck an easy process. Lyle along with Austin Witters and Clay Young have saved me time and money with their organizational s purchasing a commercial truck an easy process. Lyle along with Austin Witters and Clay Young have saved me time and money with their organizational skills and delivering a quality product. I would highly recommend buying a commercial vehicle from this team at Sunset Ford. More

Sunset Ford in Sumner has the best customer service hands down. I will never take my car to any other dealership. Customer for LIFE!! They continually give updates. Apologize as needed and take responsibilit down. I will never take my car to any other dealership. Customer for LIFE!! They continually give updates. Apologize as needed and take responsibility for the job they are doing. So refreshing to recieve service that is effortless. More

Easy process, friendly staff, listened to all our needs. Beautiful car! Financing was thorough and professional. We felt well cared for throughout the process. Thank you! Beautiful car! Financing was thorough and professional. We felt well cared for throughout the process. Thank you! More

They did a great job with staying to the schedule, addressing the needs of the truck and staying safe with the regulations in place. Thank you addressing the needs of the truck and staying safe with the regulations in place. Thank you More

Sunset Ford does a great job of getting our vans taken care of in a timely manner, which is critical for us in our business care of in a timely manner, which is critical for us in our business More