Sunset Ford

Very easy drop off along with a prompt welcome and assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. More

It was a long delay between when I asked for the service and when I got it. I very much liked the Lyft service to and from the dealership and my house and when I got it. I very much liked the Lyft service to and from the dealership and my house More

Great service and our sales guy Tom H. Was a wealth of information on all our questions so our purchase experience was a great one information on all our questions so our purchase experience was a great one More

Sunset has always serviced vehicles we buy there. We’ve been very happy to go there and never had a problem. Thanks Sunset for being there. been very happy to go there and never had a problem. Thanks Sunset for being there. More

It’s a lot of bait and switch as soon as you get into the finance room to sign papers. They disguise 3rd party warranties as factory Ford warranties. They will use their “digital signing” process as a slig finance room to sign papers. They disguise 3rd party warranties as factory Ford warranties. They will use their “digital signing” process as a slight of hand trick to zoom in on the areas of the paper they want you to see and hide other sections they don’t. Do NOT digitally sign anything at this dealer. Don’t expect to ever get a response back from the dealership after you make your purchase. I should have listened to the Yelp reviews and stayed away. If you expect them to email you back after you email the “wecare@sunsetautofamily.com” you see in a response to all the negative reviews, don’t count on it. More

Aaron is a wonderful salesman. He goes the extra mile to make sure his customers are happy and satisfied. The finance guy was amazing too but I don’t remember his name. make sure his customers are happy and satisfied. The finance guy was amazing too but I don’t remember his name. More

I've always been very satisfied with everyone's friendly attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big d attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big doors are open with dignity and a smile. That alone is something. There is always a smile and positive attitude! More

Very friendly service. Answered my questions about the vehicle I wanted and managed to locate the vehicle. Had paperwork finished quickly and out the door I went with my car purchase vehicle I wanted and managed to locate the vehicle. Had paperwork finished quickly and out the door I went with my car purchase More

I prefer going to sunset over the closer dealership do to the customer service relations. Also we bought our 2020 Ford Explorer there last Summer. the customer service relations. Also we bought our 2020 Ford Explorer there last Summer. More

I got there a little early and was met with friendly desk help. The price was comparable and service was performed in an adequate time. help. The price was comparable and service was performed in an adequate time. More