Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.4
875 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 875 reviews

June 30, 2021

John Kim did a great job finding the car I wanted. Fits my needs perfectly and my wife loves to drive it also. Thank you for the great service. More

by T.MACNAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Report | Print
Jun 30, 2021 -

Sunset Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Sunset Ford, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

Helpful, knowledgeable, friendly and efficient staff. Loved my experience. Thank you! More

by LUVMYCONVERTIBLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brumley
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

It was a nice relaxing environment. Everyone was helpful with the purchase that I made. The rep I worked with was very knowledgeable about the vehicle that I was purchasing. More

by KWHITE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Ford are glad to have you as a customer. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

THEY DONT HAVE THE BEST SALES PPLS,BUT DONNY IS THE BEST NICE AND FRIENDLY,IF YOU STOP THERE ASK FOR HIM More

by YESUS1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONNY
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience with Donny here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

All of the employees I came into contact with was nice and wanted to make sure you left happy. Will be back again for next upgrade. More

by MVGIRLJES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey and Tom
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Fantastic support from the sunset team. The issues like the up charge were from Ford and not sunset. I would buy another Ford from here. More

by FAOLET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Report | Print
Jun 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new Ford! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Sunset was amazing! My tailgate actuator broke and I had items in the bed for a birthday party that I couldn't get because of the cover. They quickly opened the tailgate so I could get the party stuff. But More

by staceymichelle9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and Ron
Report | Print
Jun 29, 2021 -

Sunset Ford responded

Thank you for your business and this fantastic review, Stacey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Went in for a safety recall. Service was great and they completed the repair in the time they said. More

by FURBABIES11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jun 30, 2021 -

Sunset Ford responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 28, 2021

Need ed help with the rent a car and help with my grandchild and car seat my advisor was the best More

by DONNALEELEMAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Jun 29, 2021 -

Sunset Ford responded

Thank you, Donna! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Always professional. Helpful to answer any questions I have. Very clean operation More

by GEORGEANDLANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but your staff is all great
Report | Print
Jun 28, 2021 -

Sunset Ford responded

Hello George and Lana, Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

1
...
39
40
41
...
88