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Sunset Ford
Sumner, WA
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 877 reviews
July 22, 2021
If I wouldn’t have called we would not have gotten our car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway More
by odellbp
Verified CustomerEmployees Worked With
Service manager and 2 different people in the service dept
July 22, 2021
Always great service however this time I had a question stood at the receptionist desk for several minutes and she never acknowledged I was there. Not the kind of thing you need at your front desk! stood at the receptionist desk for several minutes and she never acknowledged I was there. Not the kind of thing you need at your front desk! More
by MICHAELOO
Employees Worked With
Tyana
July 21, 2021
Prompt and polite service. I was greeted quickly upon arrival, the service was completed faster than was quoted. All in all, a quick oil change as it should have been. arrival, the service was completed faster than was quoted. All in all, a quick oil change as it should have been. More
by kyrathompson
Employees Worked With
Cameron
July 21, 2021
Our salesman, Tom and finance guy, Chris were excellent. This was our best buying experience. We would recommend Tom to friends. He was so friendly and knowledgeable. This was our best buying experience. We would recommend Tom to friends. He was so friendly and knowledgeable. More
by Tcohaver
Employees Worked With
Tom and Chris
July 21, 2021
I felt I've not always received the best service since Sunset took over Riverside Ford. It was a rocky start but Cameron took good care of my needs this time and was very pleasant. Thank u Cameron Sunset took over Riverside Ford. It was a rocky start but Cameron took good care of my needs this time and was very pleasant. Thank u Cameron More
by VANSICKLE998
Employees Worked With
Cameron
July 20, 2021
We really appreciated ours sales associate Craig’s customer service. We feel he went above and beyond to help us find what we were looking for not only in our purchase of a truck but in a sales associ customer service. We feel he went above and beyond to help us find what we were looking for not only in our purchase of a truck but in a sales associate. We look forward to doing future business with him and Sunset Ford. Thank you again Craig!! The Yoder’s More
by GREENEYES6198
Employees Worked With
Craig
July 18, 2021
The young man who assistance me with my vehicle's service was very helpful and curtious. He was glad to answer any questions whatsoever and he had a positive attitude. I believe he name was Cameron. was very helpful and curtious. He was glad to answer any questions whatsoever and he had a positive attitude. I believe he name was Cameron. More
by BERRY980
Employees Worked With
Cameron
