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Sunset Ford

Sumner, WA

3.4
875 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 875 reviews

August 04, 2021

My service consultant was very efficient. The "works" full service was a good value and they included a free car wash. Nice clean facility and well organized. More

by tltix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Aug 04, 2021 -

Sunset Ford responded

Thank you for your feedback on your recent visit to Sunset Ford. We appreciate you taking the time to leave us a five-star review. I'm glad to hear that we were able to assist you and that you had such a positive experience. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 04, 2021

The people are responsive and very helpful. Went in to check about trading in and left with a deal I'd be stupid to pass up. More

by AMY51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Austin, and General Manager (can't remember his name)
Aug 05, 2021 -

Sunset Ford responded

Amy, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 03, 2021

We really appreciate Sunset Ford for all of their attentiveness and professionalism. Our interactions with the sales staff as well as the service department have been everything we would hope for. More

by Daneisenman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Johnson, Sales. Scott, Service
Aug 03, 2021 -

Sunset Ford responded

Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad Craig and Scott was able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 02, 2021

Service was good but coffee service was terrible. First dealer ship I ever patronize that charged for coffee. Check in was great and service of our new vehicle was good. More

by GSKLEPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uk
Aug 02, 2021 -

Sunset Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 01, 2021

Customer service was great and I received a discount for my cabin air filter! The amount of time it took to finish the oil change, cabin air filter change and wiper change was AMAZING! More

by sarajufer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I suck with names but he was the best!
Aug 02, 2021 -

Sunset Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 01, 2021

I found the buying experience great. No pressure, the salesman took the time to listen and understand what I was looking for. I am very happy with the service. More

by TOMBLACKIESGRINDING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 02, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 01, 2021

I bought a car from this dealership many years ago and even though I don't own the car anymore I continue to have my cars service here. Great customer service. Cameron and Tammy were very professional an More

by danddtwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy, Cameron
Aug 02, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we have the opportunity to work with you, and we are thrilled that you always find your experience with Cameron and Tammy to be a positive one at Sunset Ford. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 31, 2021

Such friendly and helpful sales persons as well as being very knowledgeable in what they do in order to serve their customers. I have purchased 2 vehicles from Sunset and I have been very pleased with both More

by MSCJCLIFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Kim
Aug 02, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you found our teams to be friendly, knowledgeable, and helpful. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 30, 2021

Cameron was extremely helpful. He made sure all my service requests were met. He also provided a labor discount because the service went a little longer than expected. Would definitely recommend this More

by Double-A-Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 31, 2021 -

Sunset Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 30, 2021

Getting much better timely for regular oil change. Used to be at least an hour and a half or longer and now usually under and hour. Still a little disappointed no more hand car washes. That's why I bought More

by IHOOKEM69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 31, 2021 -

Sunset Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations regarding the timing of your oil change. Thank you again for choosing Sunset Ford, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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