Back

Sunset Ford

Sumner, WA

3.3
877 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 877 reviews

August 11, 2021

I enjoy having Sunset Ford service my vehicle, knowing that they do such a good job. I have never been disappointed with them. Sunset Ford best dealership ever. More

by bartlettmark06@gmail.com@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 11, 2021 -

Sunset Ford responded

Mark, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Crisp clean upfront dealership I’ve purchased three vehicles from them and I’ve always been pleased with the service. The setting is at the bottom of hwy 410, very convenient. More

by JDRITTIERODT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Aug 11, 2021 -

Sunset Ford responded

Thank you so much for choosing Sunset Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Fantastic experience, Joey helped me find a great truck that exceeded my expectations at a reasonable price point. I got a MUCH better interest rate than I expected as my credit could be better ;). Free Li More

by todd4946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brumley
Aug 11, 2021 -

Sunset Ford responded

Thank you so much, Todd, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Called to schedule an appointment to bring my F-150 in for a “no start no crank” problem. I was scheduled for august 11th I had it towed in on the 24th of July and by the 28th of July I got a call saying More

by nnicholsjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Aug 11, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 09, 2021

Horrible customer service. Booked appt online for oil change, detailing and loaner car. Get there and told “No. There is only enough time for oil change.” Showed email verification and still told there w More

by JRAMIREZ101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
Aug 26, 2021 -

Sunset Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

August 09, 2021

It was very comfortable and easy experience in buying my new truck. The whole process was explained and made my purchase very comfortable. I would recommend the dealership to anyone in the market for a new More

by JAKE73HARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Bonter
Aug 09, 2021 -

Sunset Ford responded

Thank you for leaving us a review, Jake! It's fantastic to hear that we provided you with hassle-free customer service while assisting you with your new purchase. We truly appreciate your recommendation and the opportunity to do business with you! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 07, 2021

Cameron was probably the most interactive technician I’ve had since I’ve been with Sunset Ford. He made me feel like I wasn’t just coming through a revolving door of customers. More

by NATASHA_0930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Aug 08, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your great experience with Cameron here at Sunset Ford. We appreciate you taking the time to leave us this five-star review, Natasha! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 07, 2021

About to take a trip in truck, needed an oil change, 3 weeks out, found me a cancellation. In and out quickly, informative, friendly, checked for recalls- none. More

by RETIREDSPARKY58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 08, 2021 -

Sunset Ford responded

Thank you for choosing Sunset Ford. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 07, 2021

Prompt & friendly service. Knowledgeable staff. Communicated well. Service provided was done within the time estimated. Provided rental car for use while my vehicle was being serviced. More

by Helen H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 08, 2021 -

Sunset Ford responded

Thank you for taking the time to leave us a five-star rating, Helen. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 06, 2021

Been there for a couple oil changes, AC fitting replacement, and wheel replacement on my Shelby and they have taken great care of it each time it’s been in. Tammy has been a wonderful service advis More

by big_stick3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Aug 07, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

...
32
...