Sunset Ford

Caesar was amazing, he listened to my needs and where I wanted to be payment wise and exceeded all expectations. I didn’t plan to drive out with a new vehicle, but they had exactly what I was looking fo wanted to be payment wise and exceeded all expectations. I didn’t plan to drive out with a new vehicle, but they had exactly what I was looking for and the paperwork was executed quickly and efficiently. Thank you for that Chris. I will recommend Caesar at Sunset Ford to all my friends & family! More

Not pushy and very easy to work with a ++ when it comes to car dealerships. Would definitely recommend as I was recommended myself. Great place to check out. to car dealerships. Would definitely recommend as I was recommended myself. Great place to check out. More

Scott is awesome - he takes care of his customers. I’ve had a couple issues with my F-350 and Sunset had my back. David, the GM made sure I was taken care of and genuinely wants to be sure I am 100% confid had a couple issues with my F-350 and Sunset had my back. David, the GM made sure I was taken care of and genuinely wants to be sure I am 100% confident in my truck and happy with my choice to be a Sunset Ford customer. More

Cameron was kind and professional. Oil change and tires rotation. Service was completed in less than an hour. Only concern was that nobody in the sales room was wearing a mask. rotation. Service was completed in less than an hour. Only concern was that nobody in the sales room was wearing a mask. More

Knowledgeable, friendly, fast, very confident, and very personable service from Sunset Ford in Sumner Washington. I recommend buying a new truck or car and having it serviced here over all other dealership personable service from Sunset Ford in Sumner Washington. I recommend buying a new truck or car and having it serviced here over all other dealerships because the place is just totally awesome! More

Sunset Ford Service is thorough and Customer focused.It Sunset Ford Service is thorough and Customer focused. It is helpful if the names of the technicians are entered on the receipt. Covid shield impac Sunset Ford Service is thorough and Customer focused. It is helpful if the names of the technicians are entered on the receipt. Covid shield impacted communication. The requirement to have a minimum words in the comments generally results in my not giving feedback. More

Service rep was courteous and friendly. The work appears satisfactory and complete. I am disappointed with the lead time to get a service appointment. I was normally able to pull in just about any day and satisfactory and complete. I am disappointed with the lead time to get a service appointment. I was normally able to pull in just about any day and get an oil change in a couple of hours. Now it takes 2 weeks to get an appointment. Very frustrating. More

We were treated well from the time we first arrived. Financing was painless. The truck was prepared and ready to go. I would have appreciated it if the aftermarket add ons were scheduled as soon as you Financing was painless. The truck was prepared and ready to go. I would have appreciated it if the aftermarket add ons were scheduled as soon as you knew the delivery was imminent vs. having to return to the dealership. I look forward to experiencing your experiencing your excellent service department. More

Customer service requires you to communicate with customers. No call, no email and dropping off vehicle they act like they your not even there, disappointing customers. No call, no email and dropping off vehicle they act like they your not even there, disappointing More

I have always had good experiences with the sales and finance staff at Sunset . They were very patient and went thru different options with me finance staff at Sunset . They were very patient and went thru different options with me More