Sunset Ford

I have done business with lots of dealerships this is the worst one I ran into. I used to own a plumbing company all the vans I bought was from a dealer name Jet Chevrolet they were the best they still want worst one I ran into. I used to own a plumbing company all the vans I bought was from a dealer name Jet Chevrolet they were the best they still want me to do come back to them. Last F150 I bought from Bowen Scraff. They were also good. Sorry to give you a bad rating. Thanks More

The puchase of our truck was a very pleasant experience. The sales and finance staff was friendly and made the purchase seem so easy. I woul definately recomend Sunset Ford to everyone. That is even without The sales and finance staff was friendly and made the purchase seem so easy. I woul definately recomend Sunset Ford to everyone. That is even without mentioning the lifetime powertrain warranty. More

I can bring my vehicle in and know it will be well taken care of. Prompt and friendly customer service is well appreciated. Always a pleasure. care of. Prompt and friendly customer service is well appreciated. Always a pleasure. More

I rode 15 minutes early and they took my vehicle in and within half an hour The service was complete and I was out of there in record time excellent service within half an hour The service was complete and I was out of there in record time excellent service More

I came to these guys frustrated with having gone to another dealership and leaving with no fix or answer to the problem. Sunset diagnosis the problem and fixed it in a reasonable amount of time. The se another dealership and leaving with no fix or answer to the problem. Sunset diagnosis the problem and fixed it in a reasonable amount of time. The service rep. Was patient and courteous when my frustration came out. Thank you Scott. More

After my purchase I went to the car wash and washed my truck only to my surprise the grill started to turn blue. It had been painted and now was chipping off because I washed it. This led me to look alot truck only to my surprise the grill started to turn blue. It had been painted and now was chipping off because I washed it. This led me to look alot harder and I found that it had been in a wreck. I called Sunset they said bring it in they would look at it. After showing some manager what I found he said he was embarrassed to have sold me the truck and it never should have been on the lot. He said he was going to make me happy, well that didn't happen. He pointed out parts that I didn't realize needed replaced and he was showing alot of passion towards fixing my truck. Well I got it back and I am not happy. Here is the list of what is left that I was told they would fix. Color match the front fender, fix the wheel wells, replace the upper and lower radiator shroud, replace the headlight, replace the bent twisted front bumper mount which by the way was hammered back into place so the steel is now fatigued and not painted so it is already rusting. I don't know how this made it through their inspection but I have also found two exhaust leaks under the cab and my antenna has been painted black. The paint is coming off so I have a half silver and half black antenna. This was a 50th birthday present from my wife that has just blown up in our face. I feel that I am stuck with a vehicle that should not have been sold to me and now its my problem. Not happy. More

Marked up a new car 5k, delivered it with defects and won't take responsibility to fix it. Won't return my phone calls. I'm out an extra 1k. I am very dissatisfied and considering small claims suit. won't take responsibility to fix it. Won't return my phone calls. I'm out an extra 1k. I am very dissatisfied and considering small claims suit. More

My car was not done and no one called to let me know. When I showed up that night I was told the recall was not even started. When I showed up that night I was told the recall was not even started. More

An emissions recall was performed on my truck causing repairs $1700 to replace both NoX sensors. This should be covered under the recall but service just punted and made me fight with Ford instead. repairs $1700 to replace both NoX sensors. This should be covered under the recall but service just punted and made me fight with Ford instead. More

Great service and quick work! They were very responsive with my service needs - I’ll be back for sure as they offer great customer service with my service needs - I’ll be back for sure as they offer great customer service More