Back

Sunset Ford

Sumner, WA

3.4
875 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 875 reviews

September 12, 2021

Great customer service. We were welcomed and assisted quickly, received helpful communication and information and our car repair was completed skillfully. Very satisfied with the quality and fair pricing More

by familyvesey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny (helped with drop off) Scott Hummel (service) and the service cashier (sorry I can’t remember her name) All were awesome!
Sep 12, 2021 -

Sunset Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 12, 2021

Our family met Craig weidner he was very knowledgeable about the type of SUV we wanted to buy, this was our second vehicle with sunset. Thank you again we're very happy with our experience . More

by J_JMOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig weidner
Sep 13, 2021 -

Sunset Ford responded

Thank you so much for your wonderful review! We are thrilled that Craig had the opportunity to provide you with the perfect vehicle and deal. We truly appreciate your repeat business, and we hope you enjoy your new SUV! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 11, 2021

It took a little longer than normal due to COVID but the service was excellent. They completed everything I requedted. Thank you for servicing my vehicle for over 20 years. More

by STEVENGILBERT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 12, 2021 -

Sunset Ford responded

We are very happy to have provided you with such a positive experience, Steven! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 11, 2021

The quick response to my service was really appreciated! The old battery in my car had a dead cell so they put in a new battery, tested everything, and now it runs as it should. Thank you! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna, Scott
Sep 11, 2021 -

Sunset Ford responded

Thank you for your review, Linda, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 11, 2021

Customer service was good. Friendly. Kept my truck all day but problem not fixed. Have to make another appt hopefully not 2 months out this time. More

by Mvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Sep 11, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that you weren't fully satisfied with the work performed. Please don't hesitate to reach out to us directly to discuss how we can rectify the issue. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 11, 2021

All good car got fixed. Need to drop the car off they ended up getting a Lyft driver to come pick me up at Sunset Ford and take me home until the car was complete😉 More

by mickey.losch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 11, 2021 -

Sunset Ford responded

Thank you so much for your kind words, Mickey, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 10, 2021

Very friendly staff and efficient I would and will recommend my family and friends to go down to sunset Ford for all their vehicle needs More

by BIGFRANKSR1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 10, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 09, 2021

Had major repairs needed to my vehicle. The service team was on top of keeping me posted on progress and the work they completed was quality! More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Recall
Sep 09, 2021 -

Sunset Ford responded

Thank you so much for the 5 star review. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 09, 2021

It’s always a pleasure taking my truck to Sunset Ford. Great service and professional staff. My only complaint would be how far out it takes to get an appointment due to large volume of customers. Only More

by ADAM.T.RODGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Rogers
Sep 09, 2021 -

Sunset Ford responded

Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 08, 2021

Sunset Ford had a great selection for me to choose from and the service was amazing. Thank you Caesar for not pressuring me on buying anything and making sure I got what I wanted. Great experience! More

by DJNORDIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Sep 08, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Caesar could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

...
25
...