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Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.4
875 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

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Showing 875 reviews

September 15, 2021

Keep me informed with every step with the service I had. Thank you! Keep up the good work! More

by stevennicaise65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure name. It was a drop off and pick up after hours.
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Sep 15, 2021 -

Sunset Ford responded

Steven, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Tammy was easy to work with. Called to make sure we got everything. Called when service was done. More

by KCHESS526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
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Sep 15, 2021 -

Sunset Ford responded

We appreciate your business, Tammy and our team look forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

We were attended to in a very friendly and professional manner. Aron provided for us the new vehicle we wanted and trade-ins we desired. More

by SHERIBRADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron
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Sep 15, 2021 -

Sunset Ford responded

Shari, Thank you for taking the time to share your feedback with us. Aron and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

It was a pleasure dealing with everyone there .Tom horn was especially great t o talk with her More

by LEONARDVELASQUEZ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom horn
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Sep 15, 2021 -

Sunset Ford responded

Leonard, Thank you for sharing your experience with us! We're happy to hear it went well working with Tom and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

This place is awesome, very easy to deal with! I will recommend this place to all friends and family More

by cra1977joh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Johnson, Justin Gaul, Austin Witters
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Sep 14, 2021 -

Sunset Ford responded

Thank you for your very kind review. Craig, Justin and Austin strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

Dealership itself is not bad service department charges way too much and has trouble communicating. More

by APRIL.BARONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No I will not
Report | Print
Sep 14, 2021 -

Sunset Ford responded

April, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

Everything went smoothly from start to finish. Workers were polite and clear as to when I could expect my truck being finished More

by KTBJSROKA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Report | Print
Sep 14, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 13, 2021

Friendly, honest, reliable, great customer service from when you walk into their doors. Definitely recommend them to purchase your next vehicle! More

by EDMOND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray ponzo, Mark Russell, Chris in finance
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Sep 13, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 12, 2021

I gave u 5 stars cuz u guys treat us GREAT! But if I was to complain I had to wait in line until 10am for a 9:30am appointment that I was early too.. I feel like if u have an appointment u shud have sum typ More

by KEITH_SMITH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Sep 12, 2021 -

Sunset Ford responded

Thank you for your feedback, Keith! We appreciate your patience and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 12, 2021

It was a very good experience. The only down side to the service was that it took literally from opening to closing. I was not aware that it would take all day. More

by Matt.lewis2206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Sep 12, 2021 -

Sunset Ford responded

Thank you for sharing your review, Matt! We are so glad that we had the opportunity to work with you, and while are thrilled that you found your experience with us to be a positive one at Sunset Ford, we do apologize for the longer than expected wait time. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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