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Sunset Ford

Sumner, WA

3.4
875 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 875 reviews

September 18, 2021

Friendly, responsive, informed and patiently over several my needs. He Scott and bob all amazing to work with More

by MKLIFMAN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr, scott
Sep 19, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 17, 2021

Job well done for what i needed .service was done in a Job well done for what i needed . service was done in a very timely manner More

by Pcrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Rogers
Sep 17, 2021 -

Sunset Ford responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 17, 2021

I was told I needed a service for my 1999 expedition when this service was preformed already and the service tech didn’t look at the notes of the prior service. If I hand not said something I would have rep More

by STACY16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Sep 17, 2021 -

Sunset Ford responded

Stacy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 16, 2021

Tommy Bonter is the best salesman I have come across in many years of buying cars. We are repeat customers several times over. it is always a pleasure doing business with him at Sunset Ford. More

by kimberlywhitehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Bonter
Sep 16, 2021 -

Sunset Ford responded

Kimberly, Thank you for taking the time to share your thoughts on working with Tommy and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 16, 2021

Work got done. Easier communication would be great. Also clearer communication. Over all I have all my vehicles service there More

by CAVINVERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Sep 17, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn and our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 16, 2021

Sleezy sales man. Wasn’t truthful. Said the vehicle was in great shape but it needed a radiator. More

by MAXROCHESTER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caesar
Oct 03, 2021 -

Sunset Ford responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

September 15, 2021

I spent 3 months looking for the right F350 . I should I spent 3 months looking for the right F350 . I should have came here first ! First class dealership, very informative sales staff with no pressure More

by GRAMMYSHOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron !!
Sep 15, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience working with Aaron here at Sunset Ford. We are so pleased to hear Aaron was able to match you up with a new F350! We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Awesome to work with. Renzo was super patient with us and extremely helpful! Mahalo for all your help! More

by RACHEL51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Sep 15, 2021 -

Sunset Ford responded

Rachel, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad Renzo and our team were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Thanks for going above and beyond. After spending a day at dealership after dealership, Sunset had the best deal and best Customer service. I know I was not the easiest customer, but they handled everythi More

by JDANCE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Austin, Chris
Sep 15, 2021 -

Sunset Ford responded

Thanks for your feedback on your recent visit to Sunset Ford. I'm glad to hear that Craig, Austin and Chris were able to assist you with choosing your second new vehicle and that you had such a positive experience. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Excellent service and communication. Scott H. was very professional and him and his team were able to get my vehicle looked at and repaired sooner than expected. More

by Charles W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
Sep 15, 2021 -

Sunset Ford responded

Charles, Thanks for sharing your thoughts about your experience working with Scott here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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